Individualized Service Plan Writer And Service Coordinator

The Offer

- Work alongside & learn from best in class talent
- A role that offers a breadth of learning opportunities
- Fantastic work culture

The Job

Key Responsibilities :

- Accurately complete and submit applications for patients seeking entry into DHC waiver programs, ensuring all paperwork is filled out correctly.
- Follow up with patients' families to gather any missing information or documents needed for the application process.
- Utilize organizational skills to manage multiple applications simultaneously, maintaining a high level of accuracy and attention to detail.
- Operate within the company's system (training provided) to track and update application statuses and patient records.

The Profile

Qualifications :


- Background in healthcare, such as qualified nurses or doctors.
- Bilingual, capable of communicating effectively with patients and their families.
- Proficient in using Microsoft Word and Adobe for document management.
- Highly organized with proven experience handling sensitive or confidential patient documents.
- Independent worker who is persistent and dedicated to following up until all necessary documentation is received and processed.
- Strong interpersonal skills and not just task-oriented; able to engage with families and patients compassionately and effectively.
- Strong English writing skills is essential for this position.

This role requires a dedicated professional who is not only skilled in administrative tasks but also understands the nuances of patient care within the context of service coordination.

If you are proactive, detail-oriented, and ready to make a significant impact in helping patients access the care they need, we encourage you to apply.

The Employer


Join our service coordination agency that plays a crucial role in assisting patients to get care. Our client is seeking a Service Coordination Specialist with a background in healthcare to manage and submit applications to ensure patients receive necessary waivers.