About the Role:Grade Level (for internal use): 09
The Team: The Public Ownership Team
This is an opportunity to lead individual contributors, manage data collection, quality check, and maintenance processes to achieve larger team goals. It includes understanding business objectives, recommending & implementing solutions to business problems, and ideating and implementing projects for higher accuracy of datasets and faster completion of processes. Being part of one of the biggest content teams with diversified individuals committed to providing the best client experience, you will learn from peers and share your experiences.
Responsibilities and Impact: This role involves leading a team of 12-15 Data Researchers as well as planning, prioritization, and execution on projects & initiatives. The role requires sound knowledge of workflow, collection processes, and good coordination among peers across all offices to ensure accurate & timely collection of data.
Lead and manage a team of individual contributors, virtually & in person, to establish goals aligned with overall domain objectives and ensure timely delivery of expected results.Create an environment of consistent improvement, motivating the team to perform at higher efficiency and fostering a culture that focuses on team building and unity.Coordinate with team leads and managers across all offices or other teams as required and work closely on deliverables, projects, or initiatives.Ensure clear and transparent communication across all levels and teams.Own and be accountable for team performance and the effectiveness of the production process.Collect feedback, work on testing, and handle tasks associated with the development of collection tools and systems.Present and execute ideas for improving departmental processes, procedures, and tools. Continuously implement and innovate techniques to maximize productivity.Prepare various production and quality metrics and reports and conduct ad-hoc analysis highlighting the status and/or progress of relevant matters.Manage workflow analysis, monitoring, and resource allocation as daily operational activities. Manage team member performance and conduct reviews. Conduct intensive training for the team, plan resource requirements, and develop backup and succession plans.Manage team members' aspirations and create an environment of continuous improvement.What We're Looking For: Basic Required Qualifications: Good problem resolution skills through effective collaboration with various stakeholders.Capacity to give and accept feedback constructively and provide coaching to the team.Exceptional oral and written communication skills.Flexibility to adapt shifts to business requirements.People management skills, with the ability to build and motivate a team.Maintain high ethical standards both personally and professionally, ensuring transparency within the team.Proven ability to work with minimal direction, maintaining focus while working on routine tasks.Good knowledge of Data/Content Management operations; knowledge of the Investment Management universe is an advantage.Problem Solving: Solve a variety of problems within their operational setting.Provide solutions based on best practices and existing precedents.Coordinate and manage projects from start to finish.Additional Preferred Qualifications: 5+ years of overall experience in research or a related profile.Complete knowledge of SQL and MS tools like Excel, Word, PowerPoint.Expertise in in-house tools, processes, and workflow tools like Pathfinder, CTS, Celsus, etc.Proficiency in LEAN/AGILE principles, Blue Prism, Python & Six Sigma certification is an advantage.Knowledge of visualization tools like Tableau, Power BI, etc., is desirable.Previous experience handling a team of talented individuals.1-2 years of experience in Quality Vertical/Functions.About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep, and insightful information. Our team delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
What's In It For You? Our Purpose: Progress requires a catalyst to be set in motion. Information, imagination, people, and technology can unlock possibilities and change the world.
Our People: We're more than 35,000 strong worldwide, driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future.
Our Values: Integrity, Discovery, Partnership
Benefits: We care about our people, providing everything you—and your career—need to thrive at S&P Global.
Health & Wellness: Health care coverage designed for the mind and body.Flexible Downtime: Generous time off helps keep you energized.Continuous Learning: Access resources to grow your career.Invest in Your Future: Competitive pay, retirement planning, and financial wellness programs.Family Friendly Perks: Benefits for partners and children.Beyond the Basics: Small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Diversity, Equity, and Inclusion at S&P Global: We believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work.
Equal Opportunity Employer: S&P Global is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
If you need an accommodation during the application process due to a disability, please send an email to: ****** US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.
Job ID: 308684
Posted On: 2024-11-05
Location: Buenos Aires, Argentina
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