Completed training as an IT specialist, medical technician, network administrator, system administrator or degree in the IT field or equivalent experience (e.g. CompTIA/CCNA/OSCP).
You have experience in setting up and managing network infrastructure. Internet protocols are no foreign word to you.
You have experience in IT support and can identify faults quickly and flexibly and install individual IT solutions.
You have a high affinity for various software systems (Linux/Windows/Mac) and feel comfortable in the terminal.
You are very willing to learn and have a good grasp of things.
You are characterized by a high level of reliability and communication skills.
You organize your day and upcoming tasks independently.
You speak fluent German and have a class B driving license.
Plus points:
Experience with the Ubiquiti/Unifi ecosystem.
Additional qualifications in the IT network security area (e.g. CompTIA Security+, CEH, OSCP or similar).
RequirementsCompleted training as an IT specialist, medical technician, network administrator, system administrator or degree in the IT field or equivalent experience (e.g. CompTIA/CCNA/OSCP).
You have experience in setting up and managing network infrastructure. Internet protocols are no foreign word to you.
You have experience in IT support and can identify faults quickly and flexibly and install individual IT solutions.
You have a high affinity for various software systems (Linux/Windows/Mac) and feel comfortable in the terminal.
You are very willing to learn and have a good grasp of things.
You are characterized by a high level of reliability and communication skills.
You organize your day and upcoming tasks independently.
You speak fluent German and have a class B driving license.
Plus points:
Experience with the Ubiquiti/Unifi ecosystem.
Additional qualifications in the IT network security area (e.g. CompTIA Security+, CEH, OSCP or similar).
Tasks ResponsibilitiesYou are the first point of contact for our practices and respond to submitted tickets (LVL 1-3, by phone and via software ticket) as quickly as possible.
You are responsible for the technical support of our practices.
You are responsible for the administration of our Apple infrastructure.
You also solve more complex (network) technical problems independently.
You support us in the inspection, preparation and setup of new practices.
You support us in updating and further developing our internal documentation, self-help articles and guidelines.
You are also active on site in an emergency or you lead our remote hands on site.
You actively help shape our technical direction.
You support our practices on site if necessary and carry out field service activities if required.
Core BenefitsImpact on healthcare: The opportunity to directly contribute to improving healthcare through technology.A high degree of autonomy: Employees are given responsibility to drive innovation and bring ideas to life.Growth opportunities: Room for professional development and more responsibility within the company.Free lunch at the Essen headquarters.Competitive, market-based salary despite the startup atmosphere.Apple company laptop and equipment provided.30 days paid vacation.Personal healthcare and a free gym membership.Job ticket for easy commuting.Regular team events.Hiring ProcessStep 1: First phone interview with Mikail (founder) to get background and technical knowledge.
Step 2: Meet with the on-site team and assess cultural fit.
Step 3: 2-day assessment center with the Junior Tech Lead to assess technical and problem-solving skills.
Final Decision: Final decision is based on team feedback and technical performance.
Timeframe: The process is designed to take 2 weeks to 1 month from start to finish.
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