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Job Title: Field Service Engineering Specialist (Electric Actuation & Digital Products)
Location: Anywhere in the US or Europe (must live close to a major airport)
ID: R-10905Job Category: EngineeringJob Type: Full timeIf a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety.
Role Summary: The Field Service Engineering Specialist is a customer-facing extension of the Flowserve digital products and automation engineering team. This engineer will support electric actuation activities for all digital products which interact with third-party host control systems. He/She will service, troubleshoot, and commission customer network installations. The engineer has a strong understanding and working capability with specific network protocols, including HART, Foundation Fieldbus, Profibus, and connectivity/interoperability with host systems such as ABB, Emerson, Honeywell, Invensys, Rockwell, Siemens, Yokogawa, etc.
Responsibilities Include: Combining technical knowledge with relationship skills to execute defined global strategies aimed at increasing profitability.Supporting Product Management on technical tasks related to Product Development and Technology Development.Utilizing FLS diagnostics capability in troubleshooting, analysis, and inspection of compatibility issues between FLS digital products and customers' control systems (DCS, SIS, PLC).Training end users and directing FLS support personnel in network troubleshooting and commissioning.Engaging and including junior engineers in active field support cases and providing regular dedicated training.Helping customers conceptually design new applications and upgrade from older technology.Providing external and internal technical assistance on digital network interoperability with host control systems.Augmenting sales and application engineering efforts by providing pre-sales digital control application assistance.Interacting directly with customers to ensure that the Voice of the Customer (VOC) is effectively communicated to product management.Actively supporting a positive safety culture to reduce injuries and maintain a safe work environment.Requirements: MS or BS in Mechanical, Electrical, Computer, Chemical or related engineering field, or 5+ years in Industrial Networks in lieu of degree.5 to 10 years as a technical problem solver with experience in systems and networks (DCS, SIS, AMS).Proven industrial digital communication experience with a history of device commissioning.Fluency in English communication (verbal, reading, writing).Strong understanding of fluid flow in process control environments.Ability to explain digital and mechanical concepts and articulate recommendations.Comprehensive working knowledge of Instrumentation and process control elements.Comprehensive working knowledge of digital communications protocols (HART, FF, Modbus).Comprehensive working knowledge of main DCS and related Asset Management Systems.Knowledgeable in removing, installing, and starting-up digital products.Comprehensive knowledge of technical designs, engineering drawings, and schematics.Preferred Skills/Experience: Wireless communication experience in an industrial environment.Knowledge of main Electric actuation competitors (Rotork, Auma, EIM, Coester, etc.).Benefits: Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k), and many other excellent benefits!
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future.
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