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Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.
Description and RequirementsAs a part of Lenovo SSG (Services Solution Group), the Support Services Product Specialist will guide the creation, enhancement, and expansion of Lenovo Services across geographies and Lenovo solutions. The role's primary objective is to grow, enhance, and expand Lenovo's support services portfolio and related offerings across the Mobile and PC space. This role requires a thought leader who is comfortable and effective at influencing across worldwide and regional leadership teams to ensure the product requirements, business objectives, and P&L targets are met.
This role will work with portfolio managers, other product managers, sales, customers, hardware teams, delivery, and other internal stakeholders to understand the support services market today and where it is going. The role will work to improve gaps in our current portfolio, setting product teams up for success in one of Lenovo's fastest growing market segments.
This candidate should have leadership skills, the ability to communicate, and be able to drive results. Success will require the ability to influence and maintain open communication with all areas of the company, including worldwide hardware business units, geo/country service sales & marketing teams, and technical service delivery teams.
Position Requirements:Strong research skills & intellectual curiosityStrong data & analytical skillsAbility to pull together data & information into summary formats to draw conclusionsCollaborative & teamwork approachCustomer insight and ability to identify high value, business outcome objectivesWhat We Offer You:The opportunity to be a key contributor to the future of the Services businessA team environment that values collaboration, diversity of viewpoint & teamworkThe ability to influence the products that the team will build & be a part of that decision making processAn opportunity to learn all about Portfolio & Product Management, as well as Offering DevelopmentThe chance to be a part of a team that enjoys what they do and likes to have funIf you require an accommodation to complete this application, please contact ******.
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