Ryz Labs is seeking a visionary and dynamic Ops/Program Manager to join one of our venture companies in its next phase of growth and innovation. We are at the forefront of artificial intelligence innovation, dedicated to streamlining and optimizing business processes through cutting-edge AI solutions. In this role, you will ensure alignment with the company's strategic goals, manage timelines, and optimize resources for efficiency. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail. Qualifications: - 5+ years of experience in marketing operations, program management, or a similar role, ideally in a tech company or fast-paced environment. - Solid understanding of agile project management and experience implementing agile processes. - Strong analytical skills with experience in presenting data in a digestible way to support your decision-making. - Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments. - Highly organized, detail-oriented, and able to manage multiple projects simultaneously. Main responsibilities: - Develop, implement, and continuously improve processes to support core operational functions, ensuring efficiency and alignment with organizational goals. - Leverage data to design and implement playbooks for various operational tasks, tracking and adjusting processes to meet evolving business needs. - Track and analyze key performance indicators (KPIs) to evaluate and enhance operational performance, making data-driven recommendations for improvement. - Partner with other departments (e.g., marketing, product, finance) to coordinate operational activities and ensure seamless execution of strategic initiatives. - Serve as the main point of contact for operational updates, regularly communicating progress, successes, and challenges to stakeholders. - Develop and oversee project plans, timelines, and milestones, ensuring that all operational initiatives align with organizational goals. - Identify opportunities for operational improvement, championing initiatives that drive greater efficiency, reduce costs, and improve process effectiveness. About RYZ Labs: RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world. Our teams are remote and distributed throughout the US and Latam. They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years. At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists. Our values and what to expect: - Customer First Mentality - every decision we make should be made through the lens of the customer. - Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated. - Ownership - step up if you see an opportunity to help, even if not your core responsibility. - Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect. - Frugality - being frugal and cost-conscious helps us do more with less. - Deliver Impact - get things done in the most efficient way. - Raise our Standards - always be looking to improve our processes, our team, our expectations. The status quo is not good enough and never should be
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