The Project Manager responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders, and preparing sales reports.
You will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to customer needs, and improve the entire customer experience.
Our ideal candidate is able to identify customer needs and exceed client expectations.
Responsibilities will include but are not limited to: Operate as the lead point of contact for any and all matters specific to your projects.Develop a trusted adviser relationship with key accounts, customer stakeholders, and executive sponsors.Ensure the timely and successful delivery of our solutions according to customer needs and objectives.Prepare reports on account status.Team management: Lead and manage a team of localization project managers, linguists, and other professionals to ensure timely and accurate delivery of localized content.Client communication: Be the primary point of contact for clients, communicating project progress, resolving issues, and ensuring client satisfaction.Identify and mitigate risks throughout the localization process, ensuring projects are delivered on time, within budget, and to the required quality standards.Requirements: Bachelor's Degree in Business, Management, or a degree relevant to the position.Demonstrable ability to communicate, present, and influence credibly.Effective organization is a must.Basic understanding of CRM and MS Office (particularly MS Excel).Multilingual is preferred.Localization experience required.Project Management experience in Communication or Health Science required with more than 3 years of experience.Desired skills: Proven ability to manage multiple projects at a time while paying strict attention to detail.Excellent listening, negotiation, and presentation skills.Excellent verbal and written communication skills.Ability to work in a culturally diverse environment.About CSOFT International CSOFT International is a leading provider of cross-border communications for enterprises seeking growth in global markets.
Our expertise in translation and localization, documentation, and branding encompasses a full range of end-to-end content and consulting services that we deliver in over 250 languages.
With a focus on health sciences and smart technology, we work closely with our clients to deliver precision solutions to the challenges of engaging markets, consumers, and regulatory environments worldwide.
CSOFT's operations are segmented into two core service areas dedicated to our clients' distinct requirements: CSOFT Health Sciences and CSOFT Communications.
Seniority levelAssociate
Employment typeFull-time
Job functionProject Management
IndustriesTranslation and Localization
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