Learning & Development - Project Support AdminLine of Service: Internal Firm Services
Industry/Sector: Not Applicable
Specialism: IFS - Internal Firm Services - Other
Management Level: Specialist
Job Description & Summary: At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.
As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.
You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team.
Key Responsibilities: Apply a learning mindset and take ownership for your own development.Appreciate diverse perspectives, needs, and feelings of others.Adopt habits to sustain high performance and develop your potential.Actively listen, ask questions to check understanding, and clearly express ideas.Seek, reflect, act on, and give feedback.Gather information from a range of sources to analyse facts and discern patterns.Commit to understanding how the business works and building commercial awareness.Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.Qualifications: Leveraging agile and waterfall project management skills to plan and support the end-to-end design, development and/or curation, delivery, and measurement of various learning solutions.Demonstrating a basic understanding of human-centered design and learning design principles.Leveraging learning technology to support on demand and live, instructor-led training.Managing and completing learning management system workflow to support learner experience and compliance needs.Supporting various project activities including registration set-up and monitoring, materials management, instructor scheduling, content review, etc.Establishing effective networks and supervising on-shore and offshore resources to accomplish the project management and implementation of L&D programs.Demonstrating a thorough level of abilities and/or a proven record of success as both an individual contributor and team member.Maintaining project economics while maintaining flexibility for unanticipated issues.Managing multiple priorities and pro-actively troubleshooting and problem solving on a real-time basis, escalating as appropriate.Leveraging presentation and communication skills to effectively work with clients and other team members.Bringing customer service and a quality focus to the delivery of learning solutions to enhance the learner experience.Understanding of NASBA and AICPA CPE requirements and the impact on the learning solution project plan, design, and implementation.Understanding accessibility standards and the impact on the learning solution project plan, design, and implementation.Additional Skills: Using design thinking (including persona development, affinity mapping, journey mapping, and prototyping).Using agile project management techniques (including sprint planning, backlog management and sprint review).Maintaining knowledge of current and emerging learning technology trends and experience innovating with new learning technology tools.Analyzing data and communicating data insights to drive decision making.Leveraging the Google and MS suite of tools to drive efficiency, productivity, and collaboration.Advanced English level.+1 year of relevant experience.Understanding the importance of correct information management.Knowledge of Information Security and Data Protection.Correct Information Security Management.Equal Opportunity Statement: Todos los candidatos calificados serán considerados para trabajar en PwC sin importar etnia; credo; color; religión; nacionalidad; edad; discapacidad; orientación sexual; identidad o expresión de género; predisposición genética o condición de portador; estado civil, o cualquier otra condición protegida por la ley. PwC se enorgullece de ser una organización inclusiva y brindar igualdad de oportunidades.
All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.
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