At Newland Chase we thrive in an environment where collaboration and teamwork are valued.
We elevate each other and obsess about doing the right thing, for our team mates and our clients.
We serve with integrity and expertise, providing a superior experience to our clients with each and every engagement.
We recognize the value of diversity in creating a unique and rewarding culture that not only reflects our global footprint but the clients we serve.
A Junior Immigration Consultant is expected to have an excellent attitude, excellent communication skills, and already have some experience with UAE or GCC immigration and a willingness to learn more about Middle Eastern Countries Immigration and become an expert in the field.
Proficiency in the English language is preferred and knowing Arabic language will be an advantage.
The Junior Immigration Consultant is expected to be able to do the straight forward cases, such as a complying highly skilled migrant or an intra company transfer application or outbound business visa case fully independently.
Next to that, the Junior Immigration Consultant, must be able to sponge off of a Senior Immigration Consultant, study up and follow courses/ training in order to get ahead in the immigration world.DUTIES AND RESPONSIBILITIES: Assess the options for a residence- and/or work permit based on provided information by the client.
In case of difficult cases, do this together with a Senior Consultant;Draft comprehensive advice on the basis immigration topics and with the help of a Senior Immigration Consultant draft an advice on more difficult immigration matters;Preferably has some connections within the UAE immigration world; Prepare and submit various government forms and supporting documentation as required by the relevant government agencies; Coordinate administrative and legal operations regarding immigration matters for specific clients;Be able to have a simple legal discussion on immigration topics with government agencies, colleagues and clients and explain basic GCC immigration law in laymen terms; Able to advice clients also on risks that they might not be aware of and thus be proactive in selling Newland Chase services;Maintain extensive files, including internal and external databases (as required by the client) containing all immigration related data managed by Newland Chase, including but not limited to their current residence- and/or work permit status and updates pertaining to any ongoing processes using company software.
; Log all activity in company software in timely manner.
; Is a team player, works well with international and internal stakeholders, shows sensitivity to the organization and its business goals;Handles sensitive clients and is sincerely interested in the contact person at the client and the employee and can therefore also show the human aspect of the business; Is able and knows when to pick up the phone to explain something to the client and/or the employee instead of using e-mail all the time;Is eager to learn more about immigration laws and regulations and wishes to become a leading expert.
Communication & Feedback Acts as the main point of contact and provides assistance to clients regarding immigration issues and asks for assistance of a Senior Immigration Consultant when needed; Manages a varied caseload on behalf of different clients;Knows how to talk to and handle specific clients, becomes the go to person for many for advice related to immigration/visas matters; Develop and maintain clear time line deliverables for each case and is therefore able to manage expectations clearly.
Finance Complete timely and accurate billing for every case.
Reports Manage client specific reports outlining the current application and/or residence- and/or work permit status, fees to date and ongoing actions being performed.
Travel Travel nationally (locally) and internationally if required for the business and/or the clients.
General Show willingness to accept any additional duties that are assigned.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: At least a Bachelor's degree from a four-year college or 3 years universityOne to two years' experience in a travel, mobility, or Immigration related company;Or equivalent combination of education and experience.
Language Ability (English): Ability to read, analyse, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals; Ability to effectively present information and respond to questions from groups of managers, clients, employees and the general public Any additional languages, especially Arabic, will be a plus for this role, although it is not mandatory.Math Ability: Add and subtract two-digit numbers and to multiply and divide with 10's and 100's Ability to perform these operations using units of various currencies; Able to read a simple annual statement to check the solvency and continuity of a company.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Ability to interpret a variety of instructions; Think outside the box and be pragmatic instead of solely theoretical.
Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, Powerpoint, Outlook, Adobe, Skype, Teams, Zoom and the portals of the immigration authorities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position.
Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.