Hybrid Junior Dutch Customer Care

Why Join Us?
Competitive Salary : Receive a package that reflects your skills and experience.
Work-from-Home/Work-from-Office Allowance : 900 RON per month.
Meal Vouchers : 25 RON per day to support your daily needs.
Private Medical Insurance : Comprehensive health coverage for you.
Your Responsibilities: Handle customer inquiries through email, phone, or chat with professionalism.
Provide accurate and detailed information about our products and services.
Resolve customer issues efficiently or escalate complex cases when necessary.
Maintain up-to-date records of customer interactions.
Work closely with your team to ensure an excellent customer experience.
What You Bring: Fluency in Dutch (written and spoken) is mandatory.
Good command of English for internal communications.
Strong communication and interpersonal skills.
A problem-solving attitude and ability to perform well in a dynamic environment.
Previous experience in customer service is advantageous but not required.
Work Setup: Hybrid: Enjoy flexibility with remote work and occasional on-site days.
A work schedule designed to support your professional and personal life.