Job Title: FULL TIME MBA PROGRAM MANAGER Esade is a global academic institution known for the quality of its education, its international outlook, and its focus on holistic personal development, as well as for its strong ties to the business world.
Our academic activity encompasses three main areas: education, research, and social debate.
We aim to drive meaningful change through social commitment and innovation.
The Opportunity Provide support and guidance to students and faculty of the MBA unit, in accordance with the instructions of the MBA Program Management and the established guidelines and processes, with the aim of facilitating the proper operation of the program and ensuring participant satisfaction.
Your Main Responsibilities Our Program Managers perform a wide range of duties, including the following: Ensure that program activities operate within ESADE's policies, regulations of the program plus academic and professional standards Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization Coordinate with professors to establish schedules of core and electives courses Enter the schedules in the system in a timely manner and provide the information to all stakeholders via the appropriate communication channels Maintaining program schedules throughout the year and communicate changes to all stakeholders in a timely manner Develop short and medium term goals and implement measures to achieve the successful outcome of the program in collaboration with the Program Director Liaise with other Program Managers to ensure the effective and efficient program delivery Assist in the day-to-day administrative activities of the program Develop forms and records to document program activities Ensuring the effective use of resources in relation to the support, guidance, academic development of students, fulfilling the policies and procedures of the ESADE MBA Support the collection and maintenance of records on current, former and future students of the program Ensure the accuracy of the current MBA students' records Provide resolution for problems faced by the stakeholders and ensure satisfaction of their needs Ensure effective communication with stakeholders via appropriate channels: current, former and future students, faculty, staff and Program Direction Assume direct responsibility for responding effectively to student complaints Ensure that provided information is updated, accessible and consistent Lead the organization and delivery of all commencement activities related to MBA students Welcome Pack and first contact with new MBA students & incoming exchange students Welcome & Orientation week for new MBA students & information sessions for incoming exchange students, emphasizing the social contract and "setting the tone" Presence in class, especially at the beginning of each term to address doubts Lead the organization and communication of the end-of-program activities: Graduation and Family Day Looking after the exchange program: Maintaining the existing relationships with the partner schools Reaching exchange agreements for each academic year Assistance in the needs of the incoming students (registration, paperwork, schedule…) Guidance in the outgoing students process (application, paperwork, liaise with the exchange school…) Qualifications Academic background: Relevant Bachelor's Degree (Tourism, Marketing, Business Administration…) Languages: English proficiency is a must, Spanish/Catalan knowledge will be appreciated Previous knowledge of PeopleSoft Campus and SalesForce will be a plus 2-3 years of related experience in fields such as education or customer service Highly-organized, attention to detail, teamplayer, ability to prioritize across multiple projects, excellent communication skills (both written and verbal) Location: Campus Pedralbes – Barcelona Do Good.
Do Better This encompasses our purpose.
It is our pledge to bring about meaningful change by focusing on innovation and social commitment.
As an educational institution, Esade is committed to a set of values consistent with human quality and academic and professional excellence.
Integrity, sensitivity, diversity, the common good, justice and sustainability are of great importance in our way of being and acting.
We are known for the quality of our education, our international vision and a clear focus on the holistic development of the individual.
Based on these pillars, we work with a unique methodology aimed at developing the talents of our students.
This approach is strongly influenced by innovation and the avant-garde.
Therefore, we integrate new technological and digital trends with classroom training.
Commitment to Diversity and Inclusion Esade celebrates diversity and is committed to providing equal employment opportunities to all individuals.
We encourage inclusive leadership, and for us, talent is a key driver of diversity.
Le informamos que Fundació ESADE como responsable del tratamiento tratará sus datos con la finalidad de gestionar su candidatura.
El interesado puede ejercitar, si lo desea, los derechos de acceso, rectificación, y supresión de los datos, así como solicitar que se limite el tratamiento de sus datos personales, oponerse al mismo, solicitar la portabilidad de sus datos, a no ser objeto de decisiones individuales automatizadas, cuando proceda, así como a retirar su consentimiento en cualquier momento dirigiéndose al Delegado de Protección de Datos en la dirección Av.
Pedralbes, 60-62, 08034 Barcelona, adjuntando una copia del documento que acredite su identidad (DNI/NIE).
Puede consultar información adicional y detallada sobre Protección de Datos aquí: https://www.esade.edu/es/proteccion-datos .