Field Service Engineer
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
This position reports to
Service Team Leader
Your role and responsibilities
In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers.
You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: On-site. This role is contributing to the Process Automation business line in Buenos Aires, Argentina. You will be mainly accountable for:
1. Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
2. Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
3. Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
4. Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Our team dynamics
You will join a dynamic, talented, high performing team, where you will be able to thrive.
Qualifications for the role
- Degree in electric engineering.
- Less than 2 years of experience in similar positions (not mandatory).
- Possess an enhanced knowledge of PLC programming, control systems, and IT network management.
- Fluent in English and Spanish.
- Availability and willingness to travel and work abroad at other ABB global customer sites.
- Elevated customer satisfaction mindset focus.
More about us
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #J-18808-Ljbffr
