Dynamics Support Engineer

We are looking for a Dynamics 365 & Power Platform Support Engineer, self-motivated and a team player with knowledge in Power Platform Tools. Will be responsible for providing exceptional support to our clients using Microsoft Dynamics 365, Power Pages, and the Power Platform.

Working REMOTELY from any part of México or LATAM, this is an exciting opportunity to learn and grow while working closely with our talented team.

Requirements

- 2+ years of experience in a technical support role, preferably with Microsoft Dynamics 365 and the Power Platform.
- Strong understanding of Microsoft Dynamics 365 modules, Power Pages, and the Power Platform (Power BI, Power Apps, Power Automate).
- Azure Services

- Excellent problem-solving and analytical skills.
- Proven ability to manage multiple tasks and priorities in a fast-paced environment.
- Fluent in English (written and spoken) is required.

Main Activities

- Support activities on Dynamics 365, Portals and Azure.
- Develop new functionalities to improve user experience.
- Be proactive in proposing performance enhancements and/or optimizations.
- Stay up-to-date with the latest updates and features of Dynamics 365, Power Pages, and the Power Platform to provide informed support.

Education

- Computer Science/Information Technology Bachelor's Degree or equivalent.

About Definity First

Definity First specializes in IT Services, Cloud Business Applications & Microsoft Technologies, providing enterprise-grade solutions that translate into a successful business transformation.

We were founded in 2004, with six offices distributed across the US and Mexico. Definity First has worked for transformative, iconic companies and universities such as Tesla, Flowserve,
Harvard, Berkeley, Caltech, and more.

At Definity First we do not discriminate towards gender, age, sexual preferences/orientation, religion, pregnancy, ethnicity or place of origin.

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