We are looking for a After Sales Account Manager North to strengthen our team. The core mission of this role is to build new customer relationships and maintain existing ones within the energy production sector, with a focus on the maritime industry.
Effective follow-up, technical expertise, and a bold approach are essential to elevate the business to new heights!
Profile
- You excel in after-sales, feeling at home in an informal work environment. You are independent, have a strong commercial drive, and are technically minded.
- You are a strong communicator and able to build trusted relationships with both clients and colleagues.
- Key values in your work include trust, follow-up, collaboration, and respect.
Key responsibilities
- As After Sales Account Manager North, you are responsible for the commercial relationship between our company and our export clients, primarily for spare parts for marine engines.
- You ensure that our existing customers have access to the necessary parts and services on time.
- A significant portion of your time will be spent identifying new markets, following up on customer leads, and advising potential export clients on spare parts.
- Daily tasks include preparing quotes, answering calls, understanding customer needs, offering solutions, and monitoring the competition.
- You will translate customer needs to our internal teams and hand over sales opportunities in a structured way to the operational teams.
Requirements
- A bachelor's degree or equivalent, preferably in a technical-commercial field.
- Fluent in Dutch and English, with a good command of French.
- Interest in engines and a technical background.
- A minimum of 3 to 5 years of experience in a similar commercial role, focusing on technical sales.
- Excellent sales, communication, and negotiation skills.
- Strong organizational and time management abilities.
- Ability to maintain an overview and stay calm in challenging situations.
- Always communicate professionally, even in difficult circumstances.
- A hands-on mentality.
Offer
- A challenging and versatile position with room for initiative.
- A stable work environment within a growing company that invests in the development of its employees.
- A permanent contract with a competitive salary and various benefits.
- A 40-hour workweek with 12 extra days off (ADV) in addition to the statutory vacation days.
- Opportunities for remote working and a good work-life balance.
- A workplace in Overijse, with one of the market leaders in premium diesel engines, generator sets, combined heat and power (CHP), and UPS installations.
- Training opportunities and career advancement prospects.
- A positive work atmosphere with supportive colleagues.
- International contacts within leading partners in the industry.
Location
Overijse, Belgium