Customer Experience Specialist With Dutch

Detalles de la oferta

The Wise Seeker  is the leading HR technology company in unbiased talent evaluation.
With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.
We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.
Location: Valencia, Spain Employment type: Full-time (39h) Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES: Communicate with customers through various channels such as phone, email, chat and social media Showcase extraordinary communication skills such as listening, empathy and can personalize every customer conversation Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face Identify and address customer needs to escalate internally to improve and/or develop processes Thrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction, quality and productivity Maintain customer satisfaction and retention through impactful customer experience REQUIREMENTS: Excellent Dutch (C2) speakers with C1 English level Smart and enthusiastic problem-solver with a keen eye for customer service Calm and empathetic when dealing with (difficult) customers Curious and love to investigate and use their creative problem-solving skills to ensure customer satisfaction Target-driven and trying to exceed expectations BENEFITS: Excellent remuneration package based on experience, skills and performance Shifts between 9:00 and 23:00 — here the preference is to have some people dedicated for the late night shift (14:00 - 23:00).
Full-time contract of 39 hours per week Fully on-site (no remote work possibilities) Being a part of a dynamic and international team (25+ nationalities) Benefit program which includes free breakfast/lunch, sports classes, Spanish classes, Friday drinks, and the coolest team events High performance culture to kickstart your career and potentially grow within the organization Support with the Spanish administration #LI-YM1


Salario Nominal: A convenir

Fuente: Talent_Ppc

Requisitos

Cashier

Hola, este es el primer paso en su recorrido en adidas. Llevamos más de 70 años creando la mejor equipación deportiva e inspirando a millones de personas a c...


Adidas - Capital Federal

Publicado a month ago

Concur Customer Support Agent

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the w...


Sap - Capital Federal

Publicado a month ago

Ref. 19548: Customer Experience Cx/Ux / Híbrido Caba Centro

En ADN – Recursos Humanos estamos en la búsqueda de Customer Experience CX/UX / Híbrido CABA Centro para Importante Empresa. Requerimientos: -Excluyente ...


Detect Rh S.R.L. - Capital Federal

Publicado a month ago

Linkedin Seller / Appointment Setter / Internacional / Remoto / J

Descripción de empleo: Para continuar con su Plan de Expansión, MAGRANE GROUP©, S.L. selecciona para puesto de nueva creación Linkedin Seller / Appointmen...


Magranegroup - Capital Federal

Publicado a month ago

Built at: 2024-11-24T12:05:47.302Z