In Collaboration, We Are Seeking a Spanish-Speaking Culture and Communication Trainer to Join Our Team in Egypt!
Partnering with a top-tier Outsourcing/BPO consultancy, we are excited to welcome a Culture and Communication Trainer with a rich understanding of Spanish-speaking cultures to our team in Egypt.
If you have immersed yourself in the Spanish language and culture (ideally by living in Spain or a Spanish-speaking country), we want to leverage your unique experiences to shape our cross-cultural training initiatives.
Position: Culture and Communication Trainer Location: Cairo, Egypt or Alexandria, Egypt Employment Type: Full-Time Duties and Responsibilities Design Deliver Training : Craft and facilitate engaging training programs to enhance communication, cultural awareness, and cross-cultural understanding for Spanish-speaking employees.
Create Training Materials : Develop impactful presentations, workshops, and e-learning modules to achieve clear and lasting learning objectives.
Lead Interactive Sessions : Conduct both in-person and virtual sessions, actively engaging participants for optimal understanding.
Collaborate Across Teams : Work with cross-functional departments to identify training needs, creating tailored learning solutions for diverse teams.
Evaluate Improve : Use assessments, feedback, and performance metrics to continuously enhance the effectiveness of the training programs.
One-on-One Coaching : Offer personalized coaching to address specific communication challenges or cultural differences as they arise.
Stay Current : Keep up with industry trends, best practices, and evolving cultural nuances, particularly those affecting the BPO industry and the Spanish-speaking market.
Support New Hires : Provide cultural orientation and language support to onboard and integrate new team members seamlessly.
Requirements Fluency in Spanish (native or near-native) and English is essential.
Bachelor's Degree in Communication, Intercultural Studies, Education, or related fields Master's degree preferred.
Previous experience delivering culture and communication training in multicultural settings.
Strong knowledge of Spanish-speaking cultures , communication styles, and business etiquette.
Exceptional presentation and facilitation skills with the ability to engage and inspire diverse audiences.
Instructional Design skills and curriculum development experience are a plus.
Excellent interpersonal skills, with an ability to build rapport and establish credibility with employees at all levels.
Proficiency in MS Office and familiarity with e-learning platforms or Learning Management Systems (LMS) .
Certification in training or coaching (e.g., CTT+, CPLP, ACC) is advantageous.
What We Offer Competitive remuneration based on experience, skills, and performance A dynamic, supportive, and creative team environment Tools, resources, and guidance to reach your full potential A range of additional benefits!
If you're passionate about fostering cultural understanding and equipping teams with essential communication skills, apply to join us and make a meaningful impact in the BPO industry!