In Collaboration, We Are Seeking an English-Speaking Culture and Communication Trainer to Join Our Egypt Team!
Partnering with a premier Outsourcing/BPO consultancy, we're excited to onboard a Culture and Communication Trainer with an authentic connection to English-speaking cultures.
This role is perfect for someone who has lived in the UK, Northern Ireland, or other English-speaking regions, immersing themselves in the local culture, dialects, and customs.
Your insights and experiences will play a crucial role in shaping our cross-cultural training initiatives for a diverse workforce.
Position: Culture and Communication Trainer Location: Cairo, Egypt or Alexandria, Egypt Employment Type: Full-Time Duties and Responsibilities Design Deliver Training : Develop and facilitate training programs that enhance communication skills, cultural sensitivity, and cross-cultural awareness, with a focus on English-speaking employees.
Create Engaging Content : Build interactive training materials, from presentations to e-learning modules, that effectively support diverse learning needs.
Conduct Interactive Sessions : Lead both in-person and virtual training sessions, promoting active engagement and ensuring key concepts are understood.
Collaborate with Teams : Partner with various departments to assess training needs and create learning solutions that align with organizational goals.
Evaluate Improve Programs : Use feedback, assessments, and performance data to continuously enhance training programs.
Offer Personalized Coaching : Provide one-on-one support for employees, addressing specific communication or cultural challenges as they arise.
Stay Updated : Keep current with trends, best practices, and cultural nuances in the BPO industry, particularly those impacting English-speaking markets.
Support New Hires : Guide new employees through cultural orientation and language support, setting them up for success from day one.
Requirements Fluency in English (native or near-native) is essential.
Bachelor's Degree in Communication, Intercultural Studies, Education, or a related field Master's degree preferred.
Proven experience as a trainer or facilitator in multicultural settings.
Deep understanding of English-speaking cultures , communication styles, and business etiquette.
Exceptional presentation and facilitation skills, with the ability to engage and motivate diverse audiences.
Experience with instructional design and curriculum development is a plus.
Strong interpersonal skills, building rapport with employees at all levels.
Adaptability to modify training methods to suit various learning styles and cultural backgrounds.
Proficiency in MS Office Suite, with LMS or e-learning platform experience preferred.
Certification in training or coaching (e.g., CTT+, CPLP, ACC) is advantageous.
What We Offer Competitive remuneration based on experience, skills, and performance A positive and collaborative team environment Tools, resources, and mentorship to support your professional growth A range of additional benefits If you're passionate about cultural connections and communication excellence, we'd love to have you join our team in Egypt!