Administrative Support Position

GSP Services provides customer-centric high-touch, high-value operational support for fast-moving technology companies. A first mover in the IoT / Helium / Hotspot / Blockchain space, we developed some of the first processes to support Helium data mining devices in the areas of : order verification, geo-location optimization, accelerated activations, crypto currency mining optimization, off-line to on-line, troubleshooting, help desk, and voice of the customer.Spun out of a global B2B consulting firm, we offer a flexible, adaptable, and scalable solution, breaking the mold of traditional rigid customer support models.GSP Services puts the customer back in customer support,helping companies go-to-market in web 2.0 business models and prepare to launch web 3.0 platforms.The Role- Answer phones for small and mid-size US businesses within our client's software platform.- Route calls, schedule appointments, enter customer information.- You will be the initial contact and first impression for our clients' customers.Ideal Profile- You have at least 1 year experience within a Admin Assistant role, ideally within the Professional Services industry.- You possess strong analytical skills and are comfortable dealing with numerical data- You are a strong team player who can manage multiple stakeholders- You are highly goal driven and work well in fast paced environments- Completely fluent English with neutral or appealing accent and excellent diction- US cultural affinity- Personal empathy- Patient and tolerant- Engaging, personable, and friendly demeanor- Attention to detail- Professional- Ethical- Good work ethicWhat's on Offer?- Opening within a company with a solid track record of success- Role involving team management opportunities- Attractive compensation package