Premier aged care residenceExceptional working environment Staff recognition and awardsAccess to Long Service Leave after 5 years of continuous serviceAccess to paid parental 'top up' leaveStaff discount programRegular in-house and online training and educationCareer development with mentoring and promotion of staff from withinEngaging team environment and respectful workplace cultureBella Vista Gardens are looking for energetic Client Services Coordinator join the administration team at our premier aged care residence, located in the Sydney Hills District Bella Vista Gardens is a carefully considered modern residence that offer all the comforts of home in an elegant, architecturally designed and very personalised environment. ABOUT THE ROLE An exciting opportunity exists for a caring and team-orientated Administrator to join the team to be the friendly face of our residence and provide administrative support to all areas of the residence. You will recognise that no two days are the same in aged care. You will be working with our other Client Services Coordinator/Administrator to assist with the administration tasks across the residence, including reception, preparation of timesheets for payroll, accounts payable and receivable, rostering support and general office duties. In this hands-on role you will develop a deep and broad knowledge and understanding of our residents, enabling you to deliver exceptional client services that are responsive, inclusive and sensitive to diverse our residents needs. You will be supported by the Residential Services and Relations Manager and a team of expert partners from the Cranbrook Care family. ABOUT YOU If you love working with people, are a quick learner, enjoy an entrepreneurial team culture and pride yourself on getting things done right the first time, then this role is for you! To succeed in this role, you will need the following skills and qualifications: A professional and personable telephone mannerCommitment to delivering an exceptional level of customer serviceStrong verbal, written and Microsoft Office skillsSome experience in accounts and rostering an advantageExcellent personal presentation, outgoing and approachableWilling to learn and be flexibleAble to work across a number of databases when trainedGood multi-tasking and prioritisation skillsAble to work individually and as part of a teamBe vaccinated for Influenza and COVID-19 (including Booster)Cert III in Business Administration, Customer Service or equivalent qualification/experience (desirable)Experience working in Aged Care/Community Care or in a retail or Hospitality environment (desirable)ABOUT US Cranbrook Care aims to be the premier provider of quality residences, care and lifestyle services. In meeting our vision, we strive for exceptional wellbeing for our residents, physical and emotional security and excellence in our built environment and service. We believe that our residents deserve the best and we are constantly striving to provide the highest service excellence to them and their families. We are also dedicated to ensuring our staff work in an engaging and respectful workplace that supports growth and learning. HOW TO APPLY If you meet the above criteria and would like to be part of a team where everyone works together as a team to fulfill our vision, then we want to hear from you! We are not requesting a copy of your resume at this stage. Please complete the requested work history and education information on the application page (you are welcome to include any certificates or licences in the education section) and we will respond. APPLY NOW! Applicants must supply a current National Police Certificate or be willing to complete a criminal history check before offer of employment. No recruitment agencies please.
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