Company Overview:
Vital Virtuals is a leading provider of remote healthcare support services. As we expand, we seek a skilled Remote Medical Receptionist/Admin, proficient in English (C1 or above) to join our team and contribute to our mission of revolutionizing healthcare delivery.
Qualifications: Bachelor's degree in healthcare administration, business administration, or related field preferredProven 1-2 years of previous experience in medical administration or healthcare support roles is advantageous.Proficiency in medical terminology and knowledge of medical billing processesStrong organizational skills with attention to detail and accuracyProficiency in computer applications and familiarity with electronic health records (EHR) systemsProficient writing and spoken English (including top grammar skills), C1 or C2 level.Availability to work CST, EST and PT time (40 hours Monday to Friday).Key Responsibilities: Appointment scheduling, medication refills, and general patient assistanceMaintain electronic health records (EHR) and ensure accuracy and completeness of patient information.Process patient registrations, insurance verifications, and billing inquiriesCoordinate communication between patients, healthcare providers, and other healthcare team members.Prepare and distribute medical correspondence, reports, and documentationAssist with administrative tasks such as data entry, filing, and inventory managementUphold confidentiality and compliance with regulatory requirements in all aspects of job performanceTechnical Requirements:
Operating System: Windows 10 Pro or above at 32/64-bit - *Genuine
CPU: Intel Core i5 8th gen and above or AMD equivalent
Memory: at least 8GB RAM
Internet subscription/speed: At least 50 Mbps (DSL/Fiber only); LTE connection not accepted
Headset w/ mic (Recommended: Plantronics Audio 628 Stereo USB Headset)
Webcam: HD 720p/1080p (Recommended: A4Tech PK-910H)
External monitor screen, 17, 19 or 22 inch in size
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