Accenture Mobility within Corporate Services & Sustainability runs one of the world's largest corporate travel programs covering business travel, assignments and events across 120 countries. We provide a world-class service that allows our travellers to focus on what matters most.
We are seeking a highly organized and detail-oriented individual to join our team as a Travel Coordinator. In this role, you will be responsible for coordinating all aspects of travel arrangements for employees within our organization. You will work closely with employees, travel agencies, airlines, hotels, and other vendors to ensure smooth and efficient travel logistics. The Travel Coordinator plays a vital role in ensuring a seamless travel experience while providing exceptional customer service and maintaining adherence to travel policies and budgets.
Responsibilities: Travel Planning and Approvals: Collaborate with employees to understand their travel needs, preferences, and budget constraints. Approve detailed travel itineraries, including transportation, accommodation, and activities, ensuring they align with employee objectives and company policies.Booking and Reservations: In collaboration with tools, assist in making travel arrangements, including flights, hotels, ground transportation, and activities, using appropriate booking systems and tools. Confirm reservations, enable changes or cancellations, and provide employees with all necessary travel documents.Vendor Management: Maintain strong relationships with vendors and suppliers to ensure smooth coordination and resolve any issues that may arise.Travel Coordination: Communicate travel details to employees, including departure and arrival times, transportation options, hotel check-in procedures, and contact information for local representatives. Provide clear instructions and address any questions or concerns from employees.Travel Policy Compliance: Stay updated on company travel policies and ensure employees' adherence to them. Guide employees regarding travel policy requirements, restrictions, and procedures.Travel Support: Serve as a resource for employees, assisting them with travel-related inquiries, issues, and emergencies. Collaborate with the necessary departments to resolve any travel-related problems.Travel Documentation: Maintain accurate and up-to-date records of travel arrangements, expenses, and employee communications. Ensure proper documentation and case management is maintained in compliance with data protection and confidentiality policies.Qualifications: Qualifications: Skills and Experience: Proven experience as a Travel Coordinator, Travel Agent, or similar role is preferred.Strong organizational and multitasking skills, with the ability to manage multiple travel arrangements simultaneously.Excellent communication and customer service skills, with the ability to interact professionally with employees and travel vendors.Attention to detail and problem-solving abilities to address unexpected travel-related issues.Familiarity with travel booking systems, online travel portals, and other relevant tools.Ability to work independently and collaborate effectively in a team environment.Flexibility to adapt to changing travel needs and work occasional evenings or weekends as required.Proficiency in Microsoft Office suite (Word, Excel, Outlook) and travel management software is a plus #L#J-18808-Ljbffr
