Seeking a detail-oriented and skilled Training Documentation Specialist. In this role, you will be responsible for developing, organizing, and maintaining training documentation to support Technology Training programs across the organization. The ideal candidate will have a strong background in writing, excellent communication skills in both English and Spanish, and a passion for creating clear and effective learning materials that improve engagement and knowledge retention for our teams.
Key Responsibilities:
Develop, write, and edit training materials, manuals, guides, and job aids to support Technology Training programs.Collaborate with Trainers, subject matter experts (SMEs), and other stakeholders to gather and synthesize information for training documentation.Update and prepare training materials for clients. Amend and revise materials as necessary, in order to adapt to changes that occur.Support training efforts; handle related tasks as assigned.Create visually engaging and easy to understand content, such as quick reference guides and trainer presentations to enhance learning experiences.Ensure consistency and accuracy in all training materials, following established brand guidelines and documentation standards.Organize and maintain training documentation, ensuring materials are easily accessible, up to date, and aligned with current team's guidelines.Conduct regular reviews and updates of training content to reflect technology changes, new procedures, and best practices.Support feedback processes by gathering input from learners and trainers to improve documentation and training effectiveness.Facilitate occasional training sessions when needed.Qualifications:
Associate's or BA/BS degree (strongly preferred).Proficiency in English and Spanish, with the ability to write and communicate effectively in English to support global teams.Experience with documentation tools and software, such as Microsoft Office applications (SharePoint, Excel, PowerPoint, Teams, and Word), Adobe Acrobat, and Snagit.Strong organizational and multitasking skills, with the ability to manage multiple projects and deadlines.Strong oral/written communication skills (both English and Spanish).Excellent written and verbal communication skills, with a keen attention to detail and accuracy.Ability to work collaboratively with diverse teams and adapt to rapidly changing technologies and priorities.Troubleshooting and problem solving skills.Understanding of adult learning principles and experience in creating user-centered training materials.Aptitude towards usage of automated systems (learning management, expense reporting, travel administration, etc.).At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? We partner with industry experts to solve and execute against today's toughest commercialization challenges facing the world's leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.
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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
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