Technology Support I - Analyst

Detalles de la oferta

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II team member in CIB - Research & Analytics, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.

Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firmImprove operational stability and availability through participation in problem managementMonitor production environments for anomalies and address issues utilizing standard observability toolsAssist in the escalation and communication of issues and solutions to the business and technology stakeholdersIdentify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloudExposure to observability and monitoring tools and techniquesFamiliarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scriptingExperience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services About us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
#J-18808-Ljbffr


Salario Nominal: A convenir

Fuente: Jobleads

Requisitos

Data Center Technician - Argentina - Buenos Aires - On-Site

Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future...


Rm Staffing B.V. - Capital Federal

Publicado a month ago

Data Center Technician Argentina Onsite

Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future...


Rm Staffing B.V. - Capital Federal

Publicado a month ago

Senior Ruby On Rails Engineer - Remote

Job Description We are seeking a highly skilled Senior Ruby on Rails Engineer to join our team for an exciting full-time opportunity. The ideal candidate wil...


Betterqa - Capital Federal

Publicado a month ago

Sr Backend Developer Node Js + Ai (100% Remote - Argentina)

At Tether, we're not just building products, we're pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and...


Tether Operations Limited - Capital Federal

Publicado a month ago

Built at: 2024-12-26T04:18:20.869Z