Technical Support L3- Province Of Buenos Aires

Important company requires: Technical Support L3 General Activities: On-site IT support: Inventory management, device administration and maintenance (laptops, desktops, tablets, mobile devices, MAC devices, IHMS data collectors, etc.) Technical support for networks and servers. IMAC and Break-Fix Support: Installation of devices and software, moving, adding new components, configuration changes, and eventually, removing or decommissioning assets that are no longer needed. Support In Meeting Rooms: Provide intelligent technical support for devices in conference rooms. Schedule: Monday to Friday from 8:00 am to 6:00 pm.

Address: Av. Panamericana Km 27, esquina Ituzaingo – Don Torcuato – Provincia de Buenos Aires

Type: Warehouse

Site type: Rotating Fleet - 3 days at Puerto Madero, 2 days at Don Torquato


Mandatory knowledge & skills: Experience in managing, installing, and maintaining devices such as laptops, desktops, printers, Android tablets, and mobile devices, as well as supporting Windows and MacOS operating systems. Ability to coordinate with remote and on-site support teams, ensuring service requests and incidents are resolved effectively and quickly. Extensive experience with the Service Now tool (Registration, management, and reporting of incidents). End user support skills, assertive communication, VIP users' treatment, and handling stressful situations. Mastery of the English language is desirable (Conversational and written).
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