Technical Support Engineer | Romania

As  Technical Support Engineer  you will: Responsible for the regional technical support in Europe, respond and provide technical solutions quickly through service portal, remote diagnostics and onsite support; Regional regular visit, organize meeting, workshop and other activities with regional partners and headquarter to continuously improve regional technical capability; Organize and carry out onsite technical training for new product launch, level training program and on-the-job training program in accordance with relevant stakeholders; Collect and report information for typical fault tendency, latest and critical fault, and promote instant solution of quality problems; Development and release the technical notice, typical technical repair cases; Regional special event management, timely onsite support with quick solutions, technical research and analysis according to stakeholder's instructions; Respond promptly to urgent technical events.
Perform other tasks as assigned by the line manager.
Your profile: Bachelor degree or above, more than 2 years' relevant experience; Fluent Chinese and English speaking.
Strong cross culture communication skills and cross-function coordination ability; Ability to work under pressure and to strict deadlines in a dynamic environment; NEV Technical background is preferable; Willingness to frequent trip in Europe and travel to China.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air .
We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team