Student Success Managers for All ProgramsTripleTen is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions.
Our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and QA engineering in a feasible and accessible way, ultimately leading them to thrive in a new career.
Our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry.
TripleTen is a remote-first organization, mirroring our students who complete our bootcamps in a remote environment.
What You Will Do Check up on each student in direct messages;Hold interviews with students: feedback sessions about the program, interviews before a student takes a break or leaves the program;Build and develop the community of students on Discord;Organize and hold events - onboarding, graduation, live meetings with tutors and other speakers;Calculate statistics about students' progress, create and help testing hypotheses about improving the learning process.Requirements Ability to collaborate 12 pm - 4 pm AND 8 pm - 12 am CET; these hours are fixed and non-negotiable. This position supports American-based students, so the hours reflect the most common times our students need help.You're fluent in English - our students are Americans, many of our team members are natives, so it's necessary to speak fluently.You're a fast learner - we conduct a lot of experiments, often change our processes; it's ok not to know something but it's necessary to learn and adapt fast.You're careful with numbers and analytics (Excel, Notion, Miro) - a success manager calculates some statistics and collects certain data manually.
It requires patience and attention to numbers.You love helping and caring about people - our success managers are always there to help our students, check up on their motivation and ask for their feedback.You thrive in a fast-changing environment and are good at lateral problem solving.What We Can Offer You $1300 gross per month; this rate is non-negotiable. This is an entry-level role in the organization.Full-time remote contract-based collaboration;A comfortable digital office.
We use modern digital tools — Miro, Notion, Google Meet, etc.
— to make the process of working together seamless.Diverse and tight-knit team which is spread out across the US, Serbia, Georgia, Armenia, Latin America, and more.Disclosures *At this time we are unable to offer H1B sponsorship opportunities in the USA.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
*TripleTen is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, age, religion, disability, marital status, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
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