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Svitla Systems Inc. is looking for a Developer for a full-time position (40 hours per week) in Argentina. Our client provides fully integrated software systems to manage all facets of accounting and transaction management for upstream, midstream, and transportation verticals of the oil & gas industry. Whether it is an analysis of existing reports to consolidate/eliminate, migrating historical data, or prototyping allocations, the client has the experience to optimize the experience with the software suite. Relied on by more than 100 oil & gas companies, the company accelerates business performance, boosts operational efficiency,
and drives down costs with an ERP solution built for the cloud. Unlike other ERP software that loosely ties together a mix of legacy solutions and fragmented technologies, the client designed a unified upstream and midstream ERP platform to eliminate data silos and the burden and costs of maintaining multiple systems. With cloud-based and on-premises options, their fully integrated suite provides the best end-to-end solution. Faster setup, performance and reporting, and simple upgrades leave more time to analyse your data and run the business. You will enjoy working in a flexible environment where mutual respect is key. The team is very supportive and talented, and they are always encouraged to communicate ideas with the executive team. The Client Operations Team is critical to the continued success and is appreciated as such.
Requirements:
- 1–2 years of experience in software/application support in a client-facing role.
- Basic knowledge of SQL development.
- Proficiency in the use of Microsoft Office Suite.
- Understanding of triage and active queue management.
- Dependability and ability to manage/prioritize concurrent tasks.
Bachelor's degree or equivalent experience.
- Well-developed oral and written communication skills.
- Advanced problem-solving skills.
- Passion for customer service.
- A self-starter and resourceful.
- A drive to continue learning in the energy business and the project.
- Some travel may be required.
- Be available for an on-call rotation.
Responsibilities:
- You will play a critical role in ensuring the software lives up to its world-class reputation.
- You will triage the end-user customer incidents as they are reported.
- As a Junior SQL Developer team member, you will be responsible for working on technical issues, supporting the client feedback loop process, and helping secure existing revenue using customer retention. It includes triaging daily reported incidents and queue management.
- You will utilize troubleshooting skills, help manage complex issues, and help drive escalations to resolution.
- You will demonstrate cross-application knowledge among the Core ERP modules. The Client Operations Team members push the software to the limit, ensuring it is efficient, intuitive, and best-in-class.
- In this position, you will be able to gain experience in the oil and gas industry, including economic, accounting, and finance knowledge.
- You'll have the opportunity for rapid growth within a fast-growing, high-tech oil and gas software provider. The environment is one of continuous learning and achievement; you'll have opportunities to expand your skill set and share your knowledge with others.
Will be a plus:
- Understanding of the Software Development Lifecycle (SDLC).
- Previous experience creating manuals,
training documentation, and interactive training materials for software applications.
- Understanding providing software support and troubleshooting for SaaS applications.
- Previous experience reproducing issues in a test environment before production deployment.
- Experience with oil and gas revenue accounting, gas processing, crude/gas/NGL transportation, or related fields.
We Offer:
- US and EU projects based on advanced technologies.
- Competitive compensation based on skills and experience.
- Annual performance appraisals.
- Remote-friendly culture and no micromanagement.
- Bonuses for recommendations of new employees.
- Bonuses for article writing, public talks, other activities.
- 15 vacation days, 10 national holidays, sick leaves.
- Udemy unlimited training account.
- Free webinars,
meetups and conferences organized by Svitla.
- Fun corporate celebrations and activities.
- Awesome team, friendly and supportive community!
About Svitla:
Svitla Systems is a global trusted IT solutions company headquartered in California, with business and development offices throughout the US, Latin America, Europe, and Asia. Svitla is an outspoken advocate of workplace flexibility, best known for its well-established remote culture, individual approach to our teammate's professional and personal growth, and family-like environment.
Since 2003, Svitla has served a wide range of clients, from innovative start-ups in California to mega-large corporations such as Ingenico, Amplience, InvoiceASAP and Global Citizen. At Svitla, developers work with clients' teams directly, building lasting and successful partnerships,
as a result of seamless integration with on-site processes.
Svitla Systems' global mission is to build a business that contributes to the well-being of our partners, personnel and their families, improves our communities, and makes a lasting difference in the world. Join us!
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If you are interested in our vacancy, please send your CV. We will be happy to see you in our friendly team :)
