Sport Support Associate

Job Vacancy: Sport Support Associate (Portuguese Speaker) Company: Project Sports Location: Remote or Hybrid in Bulgaria Language Requirement: Portuguese (B2), English (B2) About the Company: Project Sports is a global leader in the sports industry, providing high-quality products and exceptional customer service.
As we continue to expand, we are looking for a motivated and dedicated Portuguese-speaking Sport Support Associate to join our team in Bulgaria.
Position Overview: The Sport Support Associate will be responsible for handling customer requests related to a wide range of sports products.
This is a customer service-oriented role that requires strong communication skills, problem-solving abilities, and a passion for sports.
Responsibilities: Handle customer inquiries regarding a variety of sports products via phone and chat Provide accurate and detailed information to customers Maintain detailed case notes for all interactions Focus on customer satisfaction and exceed customer expectations Contribute to achieving both individual and team performance targets Required Qualifications: EU citizenship or a valid Bulgarian residence permit Must be residing in Bulgaria High school or university degree Excellent communication skills in both Portuguese (B2) and English (B2) Customer service-oriented with a passion for helping others Strong typing and PC skills Analytical and problem-solving abilities Work Schedule: Monday - Saturday, 11:00 am - 8:00 pm (40 hours per week, 8 hours per day on a rotational schedule) 2 days off: Sunday and 1 rotational day off How to Apply: If you are ready to join a forward-thinking company and provide exceptional customer service, wed love to hear from you!
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