Job Description - Solutions Architect - Salesforce (MER0003ENF)
Solutions Architect - Salesforce
Group: Mercedes-Benz Group AG
Description Job Responsibilities: Lead Salesforce architecture; design, create and enhance application architecture and assist in shaping our platform architectural vision and roadmap plan. Use deep business knowledge of Salesforce Products to drive solution architecture. Design scalable and sustainable architecture by keeping in mind Governor limits/API limits/Large Data Volume and instruct the solution framework to the Salesforce development team. Create POCs as needed to help stakeholders understand the proposed solution. Understand the User Stories and provide accurate workload estimates. Work in a consultative fashion to improve communication, collaboration, and alignment amongst teams inside and outside of your organization. Stay current on Salesforce releases, new features, and product roadmaps. Understanding of SAFE Agile framework and participate in SAFe events. Good Salesforce CRM Design and Architectural understanding, functional understanding. Review existing solutions, monitor platform health time to time, and suggest Improvement/optimizations wherever necessary. Present or demo functionalities where involvement is required. Communicate properly and make sure the information is clear and workable for all parties involved. Technical skills: Bachelor's degree in computer science or software engineering or equivalent. 2 years of technical architect experience on Salesforce. 9+ years of relevant experience with full Salesforce implementation (Service or Sales Cloud). Good understanding of when to use declarative tools, declarative in combination with non-declarative tools and non-declarative only. And to advocate for the preferred tooling. Proficient in Designing Scalable Solutions using Apex Triggers and its framework, Apex Classes, LWC, Flows, Batch Apex, SOAP/Rest API Integrations. Experience with integrating Salesforce.com with 3rd party applications using SOAP/REST API, Middleware, etc. Advanced knowledge and experience in software development in an Agile environment – ideally with SAFe experience. Good understanding of integration patterns and technologies. Specific experience with at least one of the areas is valued: Service Cloud, CTI integration, Omni channel or Knowledge Management. Experience with online collaboration tools (ideally Jira/Confluence/Mural). Excellent analytic and interpersonal skills to influence and engage colleagues or business stakeholders. Ability to be flexible and work accurately and outcome based, both independently and in a team environment, in a high-pressure, multi-tasking environment with changing priorities. Ability to partner with both technical and non-technical peers and stakeholders, to interact with various levels of management, and to promote cross-functional collaboration. Salesforce certified Application or System Architect. Soft Skills: Excellent verbal and written communication skills in English. Experience in Customer facing projects. Excellent team player with good lead capabilities. Good presentation and reporting skills. Qualifications: - Graduate in any field, (preferred B.E. – any branch)
Organization Mercedes-Benz Research and Development India Private Limited
Primary Location India-Karnataka-Bangalore
Work Locations Mercedes-Benz Research & Development India, Embassy Crest
'Embassy Crest' Plot No 5, EPIP Zone, Phase 1, 560 066
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