E2open is the connected supply chain platform that enables the world'slargest companies to transform the way theymake, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions andopportunities to help companies improve efficiency,reduce waste, and operate sustainably. Our employees around the world are focusedon delivering enduring value for our clients.
Solution Architect
Global trade is becoming increasingly complex and costly to manage. Companies now source from and sell within more jurisdictions than ever, and trade regulations fluctuate with greater frequency. Meanwhile,
penalties for non-compliance are growing more severe. With the right platform, organizations can navigate these challenges and use trade agreements and duty management programs to improve margins for new growth and competitive advantage. E2open's suite of Global Trade Management intelligent applications helps companies achieve their goals by providing a consolidated supply chain platform to efficiently plan, execute and administer global trade.
Position Overview
Solution Architect analyzes our customers' trade compliance processes and implements E2open's Global Trade Management Intelligent Application Suite to meet customers' business needs. Solution Architect is the subject matter expert in E2open's Global Trade Management Intelligent Application Suite during the customer implementation.
Responsibilities
- Lead efforts to design, develop, maintain and support E2open solutions, including:
- Analysis of As-Is Trade Compliance Processes
- Definition of To-Be Trade Compliance Processes related to the E2open solution(s)
- Documentation of detailed Functional Requirements
- Identification of any necessary product modifications and enhancements to satisfy customer needs
- Definition and documentation of the integration between the customers ERP system(s) and the E2open application(s)
- Interaction with the E2open technical team, product team and sales to define and deliver any required product modifications and enhancements
- Oversight of required Test cycles
- Training of customer end users
- Serve as functional expert for E2open's Global Trade Management Intelligent Application Suite
- Maintain high degree of knowledge/understanding of Trade/Logistics industry and changes that could impact software functionality
- Provide ongoing oversight on customer implementations to ensure they are delivered to meet/exceed customer expectations
- Assist in the implementation scooping and planning effort,
including development of the overall project plan as well as individual work plans
- Collaborate with cross-functional teams on project delivery, solution development and deployment as needed
Qualifications and Experiences
Required Skills:
- Ability to communicate complex processes and functions to various stakeholder audiences, including business, technical, and executive levels
- Proven experience in software implementation methodologies and best practices
- Proven ability to facilitate customer meetings and requirement gathering sessions
- Demonstrated skill to work on multiple projects simultaneously and flourish in a true multi-tasking environment
- Ability to make decisions and work independently
- Proficient in English (oral and written)
- Excellent formal and informal written communication skills
Required Experience:
- Bachelor's degree (preferably B.A or B.S.) from an accredited college or university is required
- Minimum of 3 years of consulting experience for a Software Professional Services organization
- Experience in International Trade, Logistics Management, or ERP - Sales Order Management / Purchase Order Management Systems is a plus
- Proficient in Microsoft Office software suite
- Experience with writing simple SQL queries is a plus
- Willing to travel when needed.
What we offer:
- Indetermined Employment.
- Company Bonus Program.
- Referral program.
- Training programs.
E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation,
gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
E2open participates in the E-verify program in certain locations, as required by law.
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