Job Description - ServiceNow Developer _1 (MER0003GDS) Group: Mercedes-Benz Group AG
Description 4-8 years of relevant experience in ServiceNow.
Design, configure and customize ServiceNow platform for Daimler in one or more of the following modules:
ITSM / ITOMService Request ManagementIntegrationsCustom reportingCustomer Service ManagementService PortalExperience in working in an agile environment following agile practices.
Contribute in all phases of the development lifecycle.
Prepare and produce releases of software components.
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
Have good knowledge about integrations to external tools.
Solve complex business problems by engineering existing and new algorithms.
Experience developing custom applications within the ServiceNow platform.
Experience in configuration of ITOM, ITBM modules, service requests portals, service catalogs, etc.
Experience in ServiceNow customizations including Server and Client Scripts, UI Action, workflow administration, data import, etc.
Experience integrating ServiceNow with other platforms (through APIs like SOAP/REST and other related applications).
Experience in setting up ServiceNow integration (LDAP/SSO Email, etc.).
Experience in gathering requirements and implementing them.
Experience in writing test cases, automated tests in ServiceNow.
Modify, add, change forms, fields, UI Actions.
Administrative aspects of ServiceNow would be an added advantage.
Responsibilities include:
Enhance and support the ServiceNow platform.
Integrate ServiceNow with other corporate applications via web services, mid server, email, etc.
Prepare test cases, automate them, and execute test cases.
Translate design comps and other specifications into working code.
Build responsive web applications.
Develop middleware API calls for mobile/web applications.
Server-side scripting in Apache/Jelly/ServiceNow proprietary.
Qualifications B Tech/BE
Experience in ServiceNow Application Development & platform support.
OrganizationMercedes-Benz Research and Development India Private Limited
Primary LocationIndia-Karnataka-Bangalore
Work LocationsMercedes-Benz Research & Development India, Embassy Crest 'Embassy Crest' Plot No 5, EPIP Zone, Phase 1, 560 066
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