Job Title: Senior Integration Consulting Specialist
Position type: Permanent, Full Time
Location: Buenos Aires
Job family: Project Management
About Your Business Area/Department: Our team is grouped under Delivery Management. This group ensures that all software deliveries and implementations needed to keep our customers (both airlines and travel agencies) working effectively with Amadeus are delivered efficiently, effectively, and on time. We also provide post-implementation support and monitoring of our systems to ensure our Production environment is stable and running as designed.
Summary of the role: This is a 'hybrid' customer-facing role that aims to keep the customer and other Amadeus teams fully aligned with the solution being implemented and clearly informed of the project status at every step.Think of it this way: an airline signs a new distribution contract with Amadeus; their first practical experience of NDC in Amadeus will be all down to you! After the new functionality is implemented, the airline's overall satisfaction with the delivery process will become a key component of their overall relationship with Amadeus.In this role you'll: Lead a number of key customer projects from signature to cutover, with a view to piloting new industry features and acquiring functional expertise (e.g.: NDC-X for Airlines, EDIFACT projects, Anytime Merchandising).Act as customer-facing coordinator throughout the implementation project.Ensure accurate and timely reporting on the status of projects under control.Coordinate and perform the functional handover to regional implementation teams, ensuring they become autonomous in recurring implementation project activity.Represent the department in customer meetings and/or in cases of major functional or operational issues arising, in coordination with Solutions and Development teams.Effectively drive projects to a timely and successful conclusion.About the ideal candidate: Preferred University Degree in IT, Business, or related field, however this is not an absolute necessity.3+ Years of Project Management experience preferred.3+ years preferred working for an Airline or in the Travel Industry.Being highly organized is a must.Building relationships with our airline partners is essential. The airlines value people who they can trust, even if it means having hard conversations (for example, informing the airline why your project will be delayed).What we can offer you: Competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances, and other competitive benefits.Work Hybrid.Professional development: Access to online learning hubs packed with technical and soft skills training that allow you to develop and grow.Join a diverse and inclusive workplace, one of the world's top travel technology companies, and take on a role that impacts millions of travelers around the globe.Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV, and apply today!
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