About the team Dialpad's Growth team, within the product engineering organization, plays an essential role in user acquisition, retention, and monetization strategies. Our teams are highly collaborative and comprise of cross-disciplinary professionals, including Product Managers, Designers, QA specialists, as well as Engineers specializing in Data Engineering, Data Science, Fraud, and Telephony.
Our goal is to empower customers to leverage the full power of Dialpad's product suite for their businesses. We focus on improving the core platform, infrastructure, and overall user experience.
Your role As a Senior Software Engineer specializing in Experimentation and Tracking, you'll work closely with our Senior Growth Optimization Manager to design, execute, and analyze experiments at improving key metrics within our products. You'll also help create and manage standardized tracking and experimentation capabilities for multiple product lines. You will help foster a culture of experimentation and data-driven decision making, and define best practices that enable the team to iterate and learn in increasingly tight feedback loops. You're equally as comfortable shipping user-facing experiences as you are writing custom queries to analyze experiment results.
This position reports to our Growth Engineering Manager and has the opportunity to be based in our LATAM Office.
What you'll do Establish best practices, frameworks, and repeatable processes that enable us to measure the impact of every feature we build for customers across the world Develop and maintain code to easily implement and execute experimentation Define clear and actionable metrics for the experiments Own the tracking framework used by various features teams within product engineering Write clean, modular, and maintained code using best practices along with unit tests. Participate in code reviews to ensure code quality, maintainability, and scalability. Partner closely with growth leadership, engineering, product, and design to define our growth and experimentation strategy and help ship best in class user experiences Ensure that features are shipped on time and with the highest quality. Mentor junior engineers and help them grow their skills and expertise. Skills you'll bring 5+ years of experience in full-stack software engineering Strong experience in data analysis and experimentation Experience in Python, Vue, SQL, Google Cloud Platform is an asset. Experience with Agile development methodologies Strong debugging and troubleshooting skills Iterative mindset, focusing on getting stuff done and iterating Experience working on a distributed team and able to work autonomously Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Culture We've been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success.
Continuing education Dialpad offers a yearly stipend for continued learning and education expenses.
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Culture We've been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success.
Continuing education Dialpad offers a yearly stipend for continued learning and education expenses.
Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it's our responsibility to come together to create a culture where all Dialers can Work Beautifully , Delight Our Users, and Innovate Continuously to bring our world-class product to life.
Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.
Culture We've been named a Top Workplace seven times, and this is in large part due to our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
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