Senior Software Engineer, Frontend, Chatbots And Knowledge Management

As a Senior FE engineer, you'll own the company knowledge management console and virtual assistant SDK. You'll work closely with the rest of the Search & Assist unit to deliver best-in-class generative chatbots and virtual assistants. You'll also help create the Assist SDK that is used to power all Dialpad's virtual assistants. In addition, you'll help knowledge managers improve and train chatbots.
This position reports to our Search & Assist, Engineering Director, and has the opportunity to be based in our Buenos Aires Office.
What you'll do [i,e., Responsibilities] Own most of the chatbot related UI/UXMake data-informed decisions on how to facilitate chatbot administrationPartner with product designers to explore new features and make them part of our offeringResearch ways to improve human-chatbot interactions and ways to facilitate chatbot administrationSkills you'll bring [i,e., Qualifications] Bachelor's degree in computer science or higher.At least +6 years of frontend development experience.Experience in Vue or equivalent frameworksExperience with TypescriptExperience in building scalable and responsive data rich applications, including pagination, infinite scrolling and data wiz.Clear understanding of how distributed systems works with particular focus on client-server architectures, push notifications, rest apis, websocketsGood understanding of testing frameworks and automation. Strong passion for quality.Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Culture We've been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success.
Continuing education Dialpad offers a yearly stipend for continued learning and education expenses.

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