Title: Senior Site Reliability Engineer
Experience: 5+
Location: Remote, Latin America
Resume must be in English Language
As a Senior Site Reliability Engineer, you will build and support highly available, fast, and cost-efficient systems in support of our mission to reimagine learning for students and teachers worldwide. The systems you help support will be used across K-12, Higher Ed and Professional segments. Millions of students rely on these apps and services each day to achieve their educational goals.
What can you expect from this position?
- Participate in initiatives involving system design and provisioning, reliability, observability and monitoring, self-service tool development, cost optimization, incident response,
chaos engineering and build and release
- Hands-on design, analysis, development and troubleshooting of large-scale distributed systems
- Build tools and automation to eliminate repetitive tasks, minimize downtime, achieve human free operations, and provide self-service solutions to product development teams
- Work to improve the observability and monitoring of our systems. Proactively monitor capacity, performance, and cost metrics to ensure quality and identify opportunities for improvement
- Share an on-call rotation with your team where you will respond to incidents, lead triage efforts, and conduct blameless postmortems
- Partner with engineering, security, and product teams to keep our services reliable, available, fast, and cost efficient
- Be a champion of the customer's voice and ensure our solutions are built with customer empathy at the forefront
- Promote SRE best practices within your team to ensure quality, stability, performance, resiliency, and maintainability of your solutions
- Explore new technologies and solutions to push our capabilities forward
What can you bring to the role?
- 5+ years combined experience as a Software Engineer, Site Reliability Engineer or DevOps Engineer
- Proven technical abilities in the areas of reliability, monitoring, self-service tool development, incident response, and build and release
- Experience in one of these languages: Python, Go or Java. Prior software development experience preferred
- Strong experience with Linux environments
- Demonstrated expertise designing, building, and triaging highly scaled production infrastructure in AWS
- Experience with infrastructure automation technologies like Terraform
- Experience in container/container-fleet-orchestration technologies like AWS ECS or EKS
- Approach your job with an automation and software engineering mindset
- Passion for uptime, observability, and full stack monitoring
- Experience participating in a team's 24x7 incident response efforts
- Experience building ci/cd pipelines that are fast, informative, drive quality and achieve zero downtime releases
- Ability to work across functional and domain boundaries to improve system reliability and deliver solutions on time and with quality
Common Technologies In Our Ecosystem Include
- Java, Go, Node, PHP
- DataBricks experience would be ideal
- Linux-based, some Windows
- Apache Web, Nginx, IIS, Apache Tomcat, Jetty
- Docker, AWS ECS, AWS EKS, and home-grown Kubernetes
- ELB, CloudFront, S3, EC2s, RDS, IAM, SQS, SES, SNS, Lambda, API Gateway, Kinesis, Lambda, ElasticCache, ElasticSearch, SSM, Control Tower, and much more
- MySQL, Oracle, PostgreSQL, SQL Server
- Artifactory,
GitHub Enterprise, CircleCI, Jenkins, GitHub Actions, SonarQube, Jfrog X-Ray, Control Tower
- Terraform (preferred), CloudFormation
- Packer, Puppet, Ansible
- New Relic, CloudWatch, PagerDuty
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