Our company is looking for a Salesforce Consultant to join our team.
The Salesforce Consultant will work closely with the clients' business & IT team as well as other internal cross-functional team members (offshore & onsite) to resolve reported incidents/service requests and minor enhancements, providing functional/technical consulting services to the Client and internal development/implementation team.
Purpose of the Role We look for a candidate with Salesforce functional & technical experience in Sales Cloud.Manage application support & enhancements for Salesforce CRM.Meet and coordinate with internal and external stakeholders to understand and report problems, requirements for enhancements in the existing implementation.Resolve & provide solutions for incidents and problems on Salesforce Sales Cloud.Able to troubleshoot with debugging skills.Perform impact analysis.Upgrade knowledge with each release and follow best industry practices and standards while providing IT solutions.Perform software unit tests before delivering the solution to the users.Key Responsibilities: Successful transition of existing live Salesforce applications from the incumbent.Understand client business processes and technical solutions for Salesforce Sales Cloud.Identify and escalate any work outside contract purview.Translate issue descriptions/resolution details from Spanish to English.Identify automation opportunities.Experience in ALM & ticketing tools is a plus.Experience in DevOps is a plus.Exposure to Salesforce Service Cloud, Marketing Cloud, or Pardot is a big plus.Desired years of experience: 5+ Years
Please send your profile in English; Spanish profiles won't be considered. Availability to go to the office when required.
Seniority levelMid-Senior level
Employment typeFull-time
Job functionAgricultural Chemical Manufacturing
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