Join the world's most international company as a Warehouse Operations Supervisor Are you looking for a rewarding career in logistics?
Do you have a passion for delivering excellent service, quality, and efficiency?
Do you want to work for a company that values your skills, supports your development, and recognises your achievements?
If you answered yes to these questions, then DHL Express UK is the place for you.
We are part of the Deutsche Post DHL Group, which operates in more than 220 countries and territories worldwide.
We are the world's leading express delivery service, and we are ranked #1 UK Best Place to Work in Europe and a Global Top Employer (for the seventh consecutive year).
We are currently looking for a Warehouse Operations Supervisor (Senior Operations Agent) to join our team at our Lincoln Service Centre.
You will be working Monday – Friday 06:00 – 16:00, managing and planning local operations and courier staff to ensure we meet our daily operational, service, quality, and cost targets.
As a Warehouse Operations Supervisor, you will be responsible for: * Ensuring daily operational targets are met and taking immediate actions to reverse identified areas of under-performance.
* Ensuring pick-up, delivery and shipment processing services are executed in line with service, quality and cost performance standards and targets.
* Ensuring compliance to Regional and Country processes, policies and procedures, and any local external regulatory requirements, that relate to the operational services provided.
* Analysing & providing innovative solutions to service issues * Supporting the effective implementation and deployment of Regional and Country projects, Programmes, and initiatives within the Service Centre.
* Ensuring that the team is provided with clear performance standards and is staffed, coached, trained and motivated to meet set targets.
* Conducting regular 121's and annual performance appraisal process for all team members within the agreed timeframes to manage individual performance and job satisfaction.