Job Summary:
Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Accenture Practitioners in navigating the company's internal sales processes. Support Sales Excellence Leadership and Business Partners in driving efforts across multiple Sales Excellence service areas.
Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams.
This position reports to Sales Excellence Sales Operations Leadership, Senior Managers, Managers, Associate Managers, or Specialists. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).
Primary responsibilities include: Work independently with supervision Be an individual contributor with regular guidance on competing priorities May supervise and be a people lead for an Analyst (L11) with oversight from a supervisor Interact confidently with senior leadership within sphere of responsibility Provide feedback on operational processes Be familiar with supporting tools and processes, with expertise in specific area of responsibility Have a basic understanding of where and how Sales Excellence Sales Operations fits into the bigger Accenture picture Qualifications: Knowledge & Skill Requirements: Excellent oral and written communications skills in English – this role requires a confident communicator and team player with robust interpersonal skills and a "can-do" attitude Tri-lingual and be able to speak/write in English, Spanish and Portuguese Ability to work under minimal supervision and guidance Ability to work virtually with diverse individuals Good facilitation and team-building skills Strong organizational / time management / data management skills Analytical skills; collects and researches data Understanding of Sales/Opportunity Management process and policies preferred; the ability to follow and apply sales processes, particularly our complex approval processes, is a core competency of the role Excellent accuracy and attention to detail Prioritizes and plans work activities under minimal supervision and guidance Proficient in Microsoft Office, particularly Excel and PowerPoint Proficiency in Manage mySales application preferred Understanding of basic finance concepts for a services company Must have: Undergraduate degree completed or in progress English language fluency (oral and written) Tri-lingual and be able to speak/write in English, Spanish and Portuguese
Good to have: Understanding of sales operations processes and tools (e.g., Manage mySales) preferred Must support/mirror working hours for the supported Market Unit or other business area Business Management education desirable Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area) Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines May be occasionally required to travel domestically or internationally
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