Job Summary: This position has a key role in providing excellent customer service and growing company revenue. You will supervise and coordinate the schedules of the sales team to meet and exceed sales quotas. Create and provide customer and financial information using ConnectWise as a tool.
Responsibilities: Understand customer needs and offer solutions and support. Organize and coordinate the sales team schedules. Research potential leads from business directories, web searches, or digital resources. Receive and report on all sales leads. Supervise Account Managers and Marketing Teams. Answer potential customer questions and follow-up call questions. Work with the sales team when closing sales. Track weekly, monthly, and quarterly performance, and sales metrics. Meet all sales quotas and goals. Assist sales representatives and team to meet and exceed goals. Create Commissions' Reports that show sales made in the different periods and send it to the finance department for approval. Use the ConnectWise tool to fulfill all administrative responsibilities and meet all goals of the sales team. Promote and ensure the maximization of the use of the ConnectWise tool throughout the sales team. Create sales or service contracts for Intechsol's Corp available products. Gather customer or product information to determine customer needs. Provide information needed for the development of custom-made service. Develop, present, or respond to proposals for customer requirements. Visit prospective customers to inform them about product pricing, availability, and advantages. Research and identify potential customers for products or services. Provide support on client's complaints. Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments. Perform other related duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Teamwork: Highly collaborative with other Intechsol's leaders. Enjoys working in a small high caliber team with high visibility to supervisors. Able to work and liaise with multiple teams, deal with strict deadlines, able to prioritize workloads and help other team members to achieve team goals. Proficient with Microsoft Office Suite or related software. Education and Experience: B.S. in a Business-related field from an accredited university. Knowledgeable in Software/Payroll/Human Resources. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Job Type: Full-time
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