Job Description - Retail Credit Analyst (MER0003FIQ)
Description
About Us:
Who is Mercedes-Benz Financial Services?
Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG, is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.
Why work at Mercedes-Benz Financial Services?
Working at Mercedes-Benz Financial Services is more than a job – it's an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We're a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees.
Job Overview:
Analyze and investigate consumer/commercial retail and lease credit applications for passenger cars/vans. Make decisions to mitigate MBFS credit risk while supporting and maximizing service levels for our dealer partners. Build relationships with the dealers as well as with the Dealer Relations Managers (DRMs) to maximize working relationships and increase MBFS retail and lease penetration.
Responsibilities:
Analyze, decision and investigate retail and lease credit applications, and communicate those decisions to the dealer via the ACE system and telephone in a timely manner. When necessary, negotiate conditional approvals with dealers. Execute buying strategies for dealer body as directed by management. (60%)Build positive dealer relations to increase market penetration while providing professional, courteous, consultative and timely customer service. Support and assist Dealer Relations Managers by becoming the inside sales force and by helping sell the benefits of MBFS retail programs. (20%)Participate in ongoing development responsibilities such as training, coaching, and team meetings to improve underwriting skills. Work on various assignments and/or reporting responsibilities to support information sharing for the continuous improvement of the Retail Credit team. (10%)Support eContracting and eDiscounting by working directly with the dealer and Case360 to correct mismatch errors between the contract and the MBFS credit system. Liaison between the dealer and the funding department. (10%)Qualifications:
Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position. This position requires a minimum of 2 years of overall work experience. Preferred experience includes:
Business-General: 2 yearsCollections: 1 yearCustomer Service: 1 yearRemarketing: 1 yearEducation:
High School Diploma/(GED) is required, Bachelor's Degree is preferred.
Skills:
Analytical skillsAbility to integrate information from a variety of sources with varied levels of complexityPC SkillsCorporate MainframeProblem Solving SkillsAdditional Skills:
Well-developed verbal and written skillsStrong conflict resolution and negotiation skills.Posting Statement:
If you were not re-directed successfully after clicking the "Apply for this job" button, please click the following link to search and apply for the role on the local career portal: Apply Here Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses, and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements.
EEO/Minorities/Females/Disabled/Vets
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OrganizationPrimary LocationMercedes-Benz Financial Services USA LLC
Primary LocationUnited States of America-Texas-Fort Worth
Work Locations14372 Heritage Parkway, Fort Worth, 76177
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