Job Description - Regional Support Analyst (MER0003EHU)
Description
Regional Support Analyst: Mercedes-Benz Canada needs stars like you
What it means to be a star Without the stars that represent a team, a brand alone is incomplete.
Mercedes-Benz Canada represents not only the world's oldest automotive brand, but one that is at the cutting-edge of sustainability, design, technology, fashion and popular culture.
The iconic three-pointed star is always looking for the best and brightest to support its growth as a true luxury brand.
We are seeking individuals who want to be in the driver's seat of this transformation, working alongside talented colleagues who represent the Mercedes-Benz values and who are ready to add their talent to the brand's ever-evolving story.
How your role will add to the story: We're looking for a Regional Support Analyst. You will be responsible for operational and administrative support, as well as timely/accurate/regular analysis, to support sales goals and programs. You'll also contribute to the day-to-day management of various areas to provide greater transparency of sales performance – furthering brand dedication and focus. You will work within the National Sales department to help support the new regional structure.
A day in the life Provide and distribute sales related reports to all dealers, including but not limited to PROACT (MB and AMG) and SWOT of carlines.Understand the top 5 KPIs in performance reports and update the reports on a monthly basis.Analyze market share ranking for all areas of responsibility, segment analysis, pump in/out reports, financial status update, sales mix, inventory analysis, loyalty and CEI performance.Prepare recommendations on special discounts/sales contests, when necessary.Prepare dealer visit presentations for the Senior Management at Head Office and coordinate with the Pre-Owned, Vans and After-Sales teams in the development of all KPIs.Build region specific presentations on a monthly basis for the Operational Committee along with a summary page with a brief SWOT analysis.Assist in the calculation, preparation, proposal and distribution of dealer sales targets of all carlines on a monthly, quarterly and yearly basis.Assist in proposing targets for future months (MB, Smart and AMG).Assist the Senior Sales Operations Analyst to maintain model/dealer lists linked to all reports in various IT systems, including but not limited to SAP, Oracle, MIRS, Tableau, API, AIAMC etc.Assist in the management of AMG Performance Centres (PC) by monitoring monthly sales and AMG demo usage while ensuring full utilization of demo support program.Assist in the deployment, development and implementation of AMG PCs in collaboration with Network Development and AMG.Assist the Senior Sales Operations Analyst to generate sales channel reports over 24 month periods as part of volume planning.Mercedes-Benz Canada is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. While we thank every applicant for their interest in joining our iconic brand, we will only contact applicants selected for an interview.
Qualifications Mercedes-Benz Star skills, requirements & traits: Post-secondary diploma/degree with a concentration in Business Administration and/or analytics.Minimum 2 to 3 years' experience in a coordinator or analytical role, preferably in the automotive industry.Strong analytical and research skills.Exceptional working knowledge of data collection, analysis, evaluation and presenting.Ability to take direction and work independently; a self-starter.Ability to handle detailed research.Excellent interpersonal, presentation and relationship-building skills.Strong ability to appropriately communicate across different organization levels up to senior and executive management.Strong organizational skills with the ability to multitask.Exceptional customer service skills with the desire to exceed expectations.The ability to effectively respond to and meet the needs of a diverse client base.Strong knowledge of MS Excel and databases, comfortable using complex functions and pivot tables.Ability to use advanced functions in Word, Excel, PowerPoint and Acrobat.Knowledge of SAP and business intelligence applications, e.g. Cognos, a plus but not a requirement.Bold, innovative and enjoy challenging yourself.Honest and professional, a strong team player.Big picture thinker, go-getter, self-starter.Being a Mercedes-Benz star has its benefits: Commitment to inclusion & diversity.Ever-evolving brand strategy granting opportunities to build business acumen.Training development and career growth opportunities.Benefits to support work-life balance/integration.A strong portfolio of corporate social responsibility initiatives.State of the art working facilities.Vehicle purchase and experience programs.Comprehensive health, dental, and pension programs.Recognition rewards and discount programs.
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