Job Description - Regional Support Analyst (MER0003EHU)
Description Regional Support Analyst: Mercedes-Benz Canada needs stars like you
What it means to be a star Without the stars that represent a team, a brand alone is incomplete.
Mercedes-Benz Canada represents not only the world's oldest automotive brand, but one that is at the cutting-edge of sustainability, design, technology, fashion and popular culture.
The iconic three-pointed star is always looking for the best and brightest to support its growth as a true luxury brand.
We are seeking individuals who want to be in the driver's seat of this transformation, working alongside talented colleagues who represent the Mercedes-Benz values and who are ready to add their talent to the brand's ever-evolving story.
How your role will add to the story: We're looking for a Regional Support Analyst. You will be responsible for operational and administrative support, as well as timely/accurate/regular analysis, to support sales goals and programs. You'll also contribute to the day-to-day management of various areas to provide greater transparency of sales performance – furthering brand dedication and focus. You will work within the National Sales department to help support the new regional structure.
A day in the life Provide and distribute sales related reports to all dealers, including but not limited to PROACT (MB and AMG) and SWOT of carlinesUnderstand the top 5 KPIs in performance reports and update the reports on a monthly basisAnalyze market share ranking for all areas of responsibility, segment analysis, pump in/out reports, financial status update, sales mix, inventory analysis, loyalty and CEI performancePrepare recommendations on special discounts/sales contests, when necessaryPrepare dealer visit presentations for the Senior Management at Head Office and coordinate with the Pre-Owned, Vans and After-Sales teams in the development of all KPIsBuild region specific presentations on a monthly basis for the Operational Committee along with a summary page with a brief SWOT analysisAssist in the calculation, preparation, proposal and distribution of dealer sales targets of all carlines on a monthly, quarterly and yearly basisAssist in proposing targets for future months (MB, Smart and AMG)Assist the Senior Sales Operations Analyst to maintain model/dealer lists linked to all reports in various IT systems, including but not limited to SAP, Oracle, MIRS, Tableau, API, AIAMC etc.Assist in the management of AMG Performance Centres (PC) by monitoring monthly sales and AMG demo usage while ensuring full utilization of demo support programAssist in the deployment, development and implementation of AMG PCs in collaboration with Network Development and AMGAssist the Senior Sales Operations Analyst to generate sales channel reports over 24 month periods as part of volume planningMercedes-Benz Canada is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. While we thank every applicant for their interest in joining our iconic brand, we will only contact applicants selected for an interview.
Qualifications Mercedes-Benz Star skills, requirements & traits: Post-secondary diploma/degree with a concentration in Business Administration and/or analyticsMinimum 2 to 3 years' experience in a coordinator or analytical role, preferably in the automotive industryStrong analytical and research skillsExceptional working knowledge of data collection, analysis, evaluation and presentingAbility to take direction and work independently; a self-starterAbility to handle detailed researchExcellent interpersonal, presentation and relationship-building skillsStrong ability to appropriately communicate across different organization levels up to senior and executive managementStrong organizational skills with the ability to multitaskExceptional customer service skills with the desire to exceed expectationsThe ability to effectively respond to and meet the needs of a diverse client baseStrong knowledge of MS Excel and databases, comfortable using complex functions and pivot tablesAbility to use advanced functions in Word, Excel, PowerPoint and AcrobatKnowledge of SAP and business intelligence applications, e.g. Cognos, a plus but not a requirementBold, innovative and enjoy challenging yourselfHonest and professional, a strong team playerBig picture thinker, go-getter, self-starterBeing a Mercedes-Benz star has its benefits: Commitment to inclusion & diversityEver-evolving brand strategy granting opportunities to build business acumenTraining development and career growth opportunitiesBenefits to support work-life balance/integrationA strong portfolio of corporate social responsibility initiativesState of the art working facilitiesVehicle purchase and experience programsComprehensive health, dental, and pension programsRecognition rewards and discount programs
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