Reports To: Enrico De Titto, Associate Director Quality Assurance Services
WORKING ARRANGEMENT
Hybrid to our BA office on-site, one day a week preferred.
Who is Marcus Thomas? Marcus Thomas, with nearly 300 professionals in its offices in Cleveland and Cincinnati, Ohio; Buenos Aires, Argentina; and Santiago, Chile, is among America's leading independent, full-service, integrated advertising and marketing communications agencies. With a team of brilliant experts across 16 states and seven countries, we offer a full suite of marketing communications tools, including creative development, media planning/buying, search marketing, digital and web application development, public relations, social media, CRM/marketing automation, and many more to support our clients. Our integrated approach has resulted in award-winning campaigns that harmonize all these tools into business-building plans that make a real impact.
At Marcus Thomas, we believe in earning the trust of our clients by consistently delivering measurable results. We're not just experts in marketing, but we also understand the importance of making people's lives better. We call that the Value Exchange where we believe in a mutual exchange that benefits our people and the agency as a whole. Join us and be part of our mission to be the best independent agency to work at and with.
The Role
We are seeking a detail-oriented and results-driven QA Analyst to join our Digital Delivery team. You will play a pivotal role in ensuring the quality and performance of our web-based and Salesforce implementations by working closely with developers, designers, and project managers.
Define tailored testing strategies for each client project, ensuring alignment with specific project requirements and particularities.Analyze and estimate testing efforts for all assigned client projects providing accurate timelines.Conduct comprehensive testing across various phases of the project lifecycle and maintain detailed documentation of test cases, results, and findings.Collaborate with stakeholders to thoroughly understand client requirements, ensuring the testing process meets their specific needs and quality standards.Identify and report bugs and inconsistencies in projects, coordinating with development teams to ensure timely fixes and retests.Required Qualifications 1.5+ years of experience as a QA Tester, with hands-on involvement in a variety of testing environments.Strong bug reporting and tracking skills, with a history of accurately identifying, documenting, and following up on issues through resolution.Skilled in creating and executing test cases, and identifying key use cases to ensure comprehensive coverage.Excellent communication skills, with a proactive approach to problem-solving and collaboration across teams.Team-oriented mindset, with a willingness to work collaboratively and contribute to team success.Fluency in English, with strong oral and written communication skills.It's A Plus Experience working with REST APIs (Postman)Experience working with any CMS (Content Management System) (e.g.: WordPress)Experience in Python and/or basic knowledge of programming languagesTeam Values Accountable: Delivers when they say they will. Committed.Critical Thinker: Contributes to finding a better way.Process Driven: Follows and supports defined process.Community Minded: Inclusive, culturally aware, values differences.Reasons You'll Love Working Here Genuine appreciation for co-workers and working with some of our more exciting clientsFlexible scheduling; hybrid environmentA passion for diversity – a safe place to work where all voices are encouraged and respectedExcellent Benefits such as Complimentary PTO, Wellness Benefits, Reimbursements, English Classes, Work Equipment, Milestone Recognition, and more.Defined career paths for all departments, designed to map out and support your professional growthInterview Process Our interview process is designed to help us understand your fit for the role and for you to learn about our agency culture. It usually involves these steps:
Initial ScreeningConversation with Talent TeamAssessmentConversation with Hiring Manager and VP of Technology Enablement
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