Posted 20 days ago
Description
Join our team as a Manufactured Home Land Lease Property Manager, where you will play a vital role in creating a welcoming, safe, and well-maintained environment for residents. This position offers an exciting opportunity for an organized and customer-focused individual to manage the day-to-day operations while ensuring a positive living experience for all residents.
We are seeking a skilled Property Manager to oversee all aspects of community operations, including resident services, property maintenance, team management, and enforcing company policies. The ideal candidate will excel at maintaining a high standard of customer service while efficiently managing the community's day-to-day functions.
Compensation: Salary Range: $45,000 - $55,000 (depending on experience)Paid Time OffResponsibilitiesProvide prompt and courteous service to residents, guests, and vendors, addressing requests and concernsManage all community operations to ensure safety, cleanliness, and compliance with company policiesFacilitate resident move-ins and move-outs, including preparing necessary documentation and handling financial transactionsOversee property maintenance and utility management, ensuring all facilities remain in safe working order (including water meters)Conduct regular property and homesite inspections to maintain community standardsManage 3rd party contractors, coordinating bids and supervising work to ensure satisfactory serviceCommunicate with residents to collect delinquent rents, enforce community rules, and handle complaintsProcess resident transactions, including lease agreements, rental contracts, and notices such as non-compliance or rent-payment demandsPrepare and review daily resident payments and handle deposit refundsRecruit, train, and manage on-site staff, including evaluating performance and recommending promotions or disciplinary actionMaintain accurate resident records in Rent Manager and ensure compliance with all regulatory requirements (NM Mobile Home Park Act, Owner Resident Relations Act)Serve resident notices and handle Proof of Service documentation when necessaryStay familiar with company policies and procedures and implement changes with supervisor reviewUphold company standards, policy enforcement, and customer service while effectively managing timeCross-train for other positions as assigned and act as a backup when neededEnsure compliance with all local, state, and federal regulationsMaintain communication with team members across departments to resolve issues and provide supportAdhere to all safety guidelines and report accidents immediatelyQualificationsMinimum 2 years of experience in property management or the manufactured home industryOther education and/or experience may be considered as a substituteExperience managing MH communities and using Rent Manager software is a big plusBilingual (English/Spanish) with the ability to speak, read, and write both languages fluentlyAbility to comprehend complex instructions, memos, and procedural manualsSkilled in writing simple correspondence and presenting information in one-on-one or small group settingsEffective communication via phone, email, and voicemail, TeamsProficient with Microsoft Office Software, using computers, internet, etc.Ability to add, subtract, multiply, and divide basic mathematical functionsStrong organizational and time-management abilities, with attention to detailCustomer service-oriented, with excellent problem-solving skillsCompensation: $45,000 - $55,000 yearly
About Creative Homebuyers, Inc.
At Creative Homebuyers, Inc., we are passionate about transforming properties and revitalizing communities. We specialize in buying, renovating, and managing manufactured homes and communities. Our commitment to providing affordable, high-quality housing is at the core of everything we do. We foster a positive and supportive work environment, where every team member is empowered to grow and contribute to the success of our residents and the communities we serve. Join our dynamic team and help us continue making a meaningful impact, one home at a time.
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