Location: Fully remote. This opportunity is open to you if you can legally work remotely from one of our home countries in Sweden, Malta, Hungary, Spain, or Poland.
Contract: Permanent
At Play'n GO we enjoy a flexible freedom to shape our own days. Everyone we hire is unique and every role we fill has certain performance expectations. The day-to-day challenges of work and life will be unique to you, but our commitment to helping you find a balance will never vary.
From the GO At Play'n GO, our purpose is to entertain. Our pleasure is in working with people ready to make a difference that lasts. We are pioneers. We were the first entertainment supplier to recognize the potential of gaming on the GO and create the innovative mobile games which supercharged our industry and inspired our name. Today, Play'n GO is the leading gaming entertainment supplier to casinos in regulated markets worldwide. And we are still growing.
With growth comes opportunity. This could be yours. Are you ready to help us face challenges and find solutions that get us both to the next level of excellence?
What the role entails Some of the key responsibilities of our Technical Account Manager will be:
Experienced individual contributor who requires minimal supervision.Developing and managing the direction of integrations and technical account projects by interacting with the customer and understanding their needs.Assisting clients with their queries, troubleshooting their issues, and guiding them through the integration and game launch process.Attending calls and meetings as required according to the client's needs.Consulting and coordinating with operational, compliance, development, and product personnel to clarify intent, identify matters, and suggest a course for the client and the product.Developing, planning, defining, and managing the scope of the projects until completion.Upholding the quality of the process in question such that it meets or even exceeds various quality parameters set.Working closely with sales and account management teams to win new business and increase sales to existing customers.Ensuring continuous communication, both horizontally and vertically.Contributing to the team repository, internal documentation, test cases, external documentation, and education.What we ask of you: Experience in administration and coordination of projects and tasks.Customer service oriented.At least 3 years' experience in integration and technical project management.Good understanding of the technology behind APIs.Understanding API testing together with analyzing technical requirements and issues.Knowledge of tools like Jira, OpenSearch, and POSTMAN.Basic knowledge about development and release cycles.Communicative, structured, analytical, and organized.Driven, determined, and able to take initiative.Ability to work independently as well as in teams.Fluent in spoken and written English.Preferences: Experience with Microsoft products.Knowledge of SOAP UI and JSON.Previous experience in the online gaming industry and understanding of markets will be considered an asset.What's in it for you? If you feel great, you'll do great. Our employees know that their package of benefits, activities, and initiatives are some of the most generous in the industry. From challenges to chill-outs, the fun we share at play helps inspire excellence from the go.
Apply now to find out more. It's your best move. This opportunity will remain open until we meet the right candidate.
GO for it.
We believe the way forward relies on well-regulated gaming and player safety. Our commitment to this sets the standard for our industry.
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