Job Description - Pre-Owned Sales Consultant (MER0003CU3) Group: Mercedes-Benz Group AG
Description Located on a 330,000 square foot lot on 11th Avenue between 53rd and 54th Streets, Mercedes-Benz Manhattan is the only Mercedes-Benz dealership in the country owned and operated by Mercedes-Benz, delivering an uncompromising inventory of new and pre-owned Mercedes-Benz luxury vehicles and Sprinter Vans. We are the trusted dealership for drivers throughout New York and beyond.
The mission of the Mercedes-Benz Manhattan Pre-Owned Sales Consultant is to provide superior customer service while selling pre-owned Mercedes-Benz vehicles.
The Mercedes-Benz Manhattan Pre-Owned Sales Consultant must provide a consistently outstanding brand and customer experience through consistently outstanding preparation, attitude, and teamwork.
Responsibilities Respond to customer inquiries regarding the lease/purchase of new/pre-owned Mercedes-Benz vehicles.Maintain customer satisfaction by confirming orders with customers and sending written communications for timely transactions.Assist customers with all aspects of vehicle ownership, including but not limited to scheduling service appointments, assisting with lease maturities, acting as a liaison for Collision Center inquiries, following up on DMV issues, procuring any and all missing documentation for financing, and supplying Sales Managers with accurate order status.Calculate lease and purchase options for customers and quote accurate payments.Follow up with customers to obtain referrals and repeat business.Sell/lease as many vehicles as required by MBM's annual minimum standards.Maintain/update customer information in company databases.Maintain a clean and safe work area.Able to commute into and out of Manhattan/New York City on a daily basis.Pay Range: $80,000 - $180,000
Qualifications High School Diploma (GED) or equivalent work experience.Must have a minimum of 3 years Pre-Owned Sales experience.Valid Driver's License.OrganizationMercedes-Benz Manhattan, Inc. Primary LocationUnited States of America - New York - New York
Work Locations770 11th Avenue, New York, NY 10019
#J-18808-Ljbffr