Supporting our Parts Department front-end, volume VIP trade/retail customers. Mercedes-Benz Berwick, one of the most successful M-B dealers in the AUS.
28th August, 2024Mercedes-Benz Berwick is a prestigious dealership success story, having achieved Metro Retailer of the Year for consecutive years and named Circle of Excellence in 2020, 2021, 2022, and 2023.
Due to growth, we are now recruiting a Parts Interpreter who will provide 5-star service to our retail and commercial partners.
About the role: End-to-end customer service; phone and email enquiries assisting with parts requests.Providing fast and accurate parts interpretations and exceptional customer service from such sources as phone, email, online software, and internal enquiries.Develop and maintain relationships with suppliers, guests, and internal stakeholders.Process invoices, orders, and backorder follow-ups.Assist with other general warehouse duties and tasks as required.Ensure all company policies and procedures are adhered to.Provide exceptional customer service. About you: A Mercedes-Benz Part Interpreter is an ideal match; however, we are open to applications from dealership-experienced Parts Interpreters.Have a good understanding of sales principles and customer service practices.Excellent written and verbal communication skills.A positive work ethic with the ability to handle a fast-paced environment in a high-performing team.Computer and admin literacy skills.The ability to problem solve and think on your feet.Attention to detail.A willingness to learn and continue to develop your skills.Be friendly, helpful, confident, and have an engaging personality.Current driver's licence. Our amazing benefits: Very competitive salary package (Base + Commission).Outstanding career growth opportunities throughout the group and team.Extensive training at the dealership and with our OEM.Access to Patterson Cheney discounts, including New and Used Vehicles, Servicing, and Parts.Job security with a strong and growing independent family-owned business.Employee Assistance Program.And don't forget a great culture, providing support and a bit of fun! How do I apply?
Please attach a resume that will be sent to our Talent Acquisition Specialist.
The successful applicant will be required to undertake a National Police Check.
Why join the Patterson Cheney Cars & Trucks?
Mercedes-Benz Berwick is part of the Patterson Cheney Cars & Trucks and has over 750 employees. We are proud to be one of Australia's largest automotive businesses, with multiple brands, including Mercedes-Benz, Toyota, Holden, Mahindra, JAC, Isuzu Ute, and various truck brands such as Western Star, Isuzu Trucks, MAN, and Dennis Eagle. Having served our customers since 1915, our success has been built on a strong foundation of customer service. With independent, solid family business values and behaviours, we emphasise enjoying our work.
We take pride in being an equal opportunity employer and are looking to employ qualified candidates of any gender, race, religion, or age with full rights to work in Australia. We will not be considering agency candidates.
#J-18808-Ljbffr
