Job Type : Full-Time and Remote
Benefits : Market Competitive Compensation, Bonuses, Stock Options, Generous PTO, Company Equipment, Flexibility, Team Trips
Summary :
We are seeking a dynamic and organized individual to lead our Partner Success and Delivery Team. This team plays a critical role in fostering strong relationships between our clients and vendors, ensuring the smooth execution of projects while maintaining the highest level of client satisfaction.
The ideal candidate will have excellent communication skills, a keen eye for detail, and a strategic mindset to drive growth through the establishment of new vendor relationships.
Responsibilities :
- Act as the primary liaison between clients and vendors,
ensuring clear communication and alignment of objectives.
- Oversee the execution of projects, ensuring that vendors meet or exceed our company's quality and performance standards.
- Develop and maintain strong relationships with existing vendors, actively managing and resolving any issues that may arise.
- Source and evaluate potential new vendor relationships, conducting thorough assessments to ensure compatibility with our company's needs and values.
- Identify and capitalize on potential avenues to expand our range of services across various aspects of the client's portfolio.
- Collaborate with internal stakeholders to define project requirements and deliverables, providing insights and recommendations to optimize processes and outcomes.
- Stay abreast of industry trends and market dynamics, identifying opportunities for expansion and improvement within our vendor network.
- Lead and mentor team members, fostering a collaborative and high-performance work environment.
- Coordinate with other teams, such as Sales, Operations, and Finance,
to ensure seamless project delivery and client satisfaction.
- Analyze performance metrics and KPIs to track progress and identify areas for improvement, implementing strategies to drive continuous enhancement of service quality and efficiency.
Requirements :
- Bachelor's degree in Business Administration, Management, or a related field.
- Proven experience in project management, vendor management, or a similar role, with a minimum of 2 years of relevant experience.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and vendors.
- Strong analytical and problem-solving abilities, with a strategic mindset and the ability to think critically and creatively.
- Demonstrated leadership skills, with the ability to inspire and motivate team members to achieve their goals.
- Ability to work effectively in a fast-paced and dynamic environment, managing multiple projects and priorities simultaneously.
Culture Fit :
As we seek a dynamic and organized individual to lead our Partner Success and Execution Team, we emphasize the following qualities and characteristics tailored to this pivotal role :
Multitasking and Attention to Detail : Given the multifaceted nature of this role, the ability to multitask effectively while maintaining meticulous attention to detail is paramount.
You will oversee various projects and vendor relationships simultaneously, ensuring each aspect is executed with precision and meets our company's high standards.
People Person with a Knack for Giving Feedback : Building and nurturing relationships with both clients and vendors are central to this position.
You will serve as the primary liaison,
fostering clear communication and alignment of objectives between parties. Your ability to connect with individuals on a personal level and provide constructive feedback will strengthen these relationships, driving mutual success and satisfaction.
Balancing Execution with High Emotional Quotient (EQ) : As a leader in partner success and execution, you'll need to strike a balance between driving project execution and maintaining a high emotional quotient.
While ensuring projects are delivered on time and to the expected quality, your emotional intelligence will be crucial in navigating potential conflicts and fostering collaborative solutions.
This blend of executional prowess and empathy will contribute to a positive work environment and long-term success.
