Part Time-Receptionist Greeter

We are seeking a Part-Time Weekend Receptionist-Greeter (Fridays 9:00AM - 6:00PM, Saturdays 9:00AM - 6:00PM and Sundays 11:00AM - 4:00 PM) for our Front Greeters Desk at Mercedes-Benz of Rockville Centre. Excellent customer service skills and a winning attitude are a must. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination.

Responsibilities Greet and help Customers that come into the Showroom Answer phones and direct consumers to the proper department and follow up in a timely manner Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Operate telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Experience with Microsoft Office suite is a plus Available to work flexible hours on Friday, Saturday & Sunday Ability to communicate customers' interests, needs, and requests to management and sales personnel Professional personal appearance Clean driving record Willing to take Pre-Employment Test drug screening What We Offer 401K Plan Growth opportunities Employee vehicle purchase plans Family owned and operated Long term job security Saturday Lunches Discounts on products and services
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