Time left to apply End Date: March 2, 2025 (30+ days left to apply)
Job requisition id R10059933
How will you CONTRIBUTE and GROW? A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with approximately 66,000 employees and serves more than 3.6 million customers and patients.
Air Liquide's ambition is to lead its industry, deliver long term performance and contribute to sustainability thanks to a customer-centric transformation strategy relying on operational excellence, selective investments, open innovation and a network organization.
Air Liquide has identified three major trends which represent growth opportunities, and among them digitization.
Air Liquide's Business Service Center (BSC) comprises a dedicated unit (including people, processes and technologies) that is structured as a centralized point of service focused on defined business functions.
The BSC is supporting Air Liquide entities that are present in countries within the Americas.
The Order to Cash Supervisor reports directly to the OTC Manager.
This position will be responsible for leading the Cash App teams in the Business Service Center.
As the BSC serves additional countries the role will expand accordingly.
The primary purpose of this position is to be 2nd line manager for a team in charge of:
Processing customer invoices and credit notes while working on clearing any exceptions in the process. Applying incoming payments to open accounts receivables while working on any exceptions in the process. Collecting money from customers by submitting statement of account, dunning unpaid amounts. Motivating the team for identifying improvement initiatives, being project sponsor for the initiatives impacting the process. Ensuring compliance with accounting standards, Group policy, deadlines and internal control. Defining end to end performance indicators.
Identifying key performance indicators for Service Level Agreement. Reporting out to leadership and business periodically Key Performance Indicators.
Ensuring Service Level agreement is met, driving action to correct deviations and meet targets. Region/Country 2nd escalation contact. Accountable for Business Service Center desktop procedures accuracy. Respecting all Air Liquide safety policies, procedures and programs. Responsible for policy and internal control observance during the execution of the activities.
Defining and executing remediation plans for audit findings. Shared Service center escalation contact for internal customers. Promoting effective and clear communication. Managing team building activities.
Promoting good working environment relationships.
Minimizing external rotation.
Promoting internal rotation. Managing resource allocation within the Team to ensure efficient/effective resource utilization. Core team member for new process/Activities transitions. Are you a MATCH? 4+ years experience in finance area is required.
Account receivables is preferred.
2+ year experience leading teams.
Finance, Accounting, or Business Management degree required.
English language proficiency is required.
[C1]
Portuguese language preferred A1/A2.
French language preferred [Level: B1/B2].
Spanish mandatory.
Must possess solid business administration skills and strong corporate business acumen and negotiations.
Quality assurance and management.
Cultural awareness and change management skills.
Economic principles – financial and managerial accounting.
Business law and contract administration experience preferred.
Working knowledge of data analysis and performance/operation metrics.
Technology proficient.
Track record of success facilitating progressive organizational growth and development.
Excellent writing, verbal communication, interpersonal, and presentation skills.
The ability to effectively interface with senior management, board members, and staff.
Demonstrated commitment to high professional ethical standards.
Demonstrated problem solving and collaboration skills.
Demonstrated entrepreneurial ability to develop alliances and coordinate shared interests of all parties.
ERP (SAP, Gideon, Dynamic 365, Oracle) experience desirable.
Our Differences make our Performance At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background.
We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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